
Staff Technical Product Manager, Autonomous Workforce
ServiceNow
San Diego, CA • 6h ago • Remote
Senior
Remote
149,800 - 262,200 USD/yr
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Quick Facts
- Staff Technical Product Manager for an enterprise AI product area (Autonomous Workforce)
- Focus on end-to-end delivery of AI-powered capabilities
- Data-driven roadmap and prioritization
Description
Own end-to-end delivery for an enterprise AI product area, from customer feedback and requirements through launch and iteration. Translate customer needs and research into a data-driven roadmap, and prioritize what to build next using product analytics, usage data, and experimentation. Write clear, structured requirements/specs and collaborate daily with engineering and data science to scope technical tradeoffs and deliver shipped outcomes.
Responsibilities
- End-to-end delivery for an enterprise AI product area, from feedback and requirements through launch and iteration
- Develop and prioritize a roadmap based on customer needs, market intelligence, and usability research
- Use product analytics, usage data, and experimentation to decide what to build and why
- Create structured written artifacts (requirements, product specs, and prioritization rationale)
- Collaborate daily with engineering and data science to scope tradeoffs, resolve ambiguity, and keep delivery on track
- Maintain cross-functional relationships and communicate clearly to align stakeholders
Requirements
- 8+ years of technical product management experience with hands-on shipping of AI or data-powered products
- Experience leveraging or critically thinking about integrating AI into work processes, decision-making, or problem-solving
- Proven ability to support enterprise customers through pilots, UAT, go-live, stabilization, or escalations
- Strong data sense: defining metrics, analyzing usage data, and using it for prioritization
- Demonstrated ability to write clear, structured requirements/specs/strategy documents
- Proven cross-functional operation with strong stakeholder management, influencing, and negotiation
- Strong verbal and written communication skills
- Ownership and execution track record with specific examples of shipped work and impact
- Technical fluency to engage credibly on engineering feasibility and tradeoffs
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