Staff Technical Product Manager, Autonomous Workforce

ServiceNow

San Diego, CA • 6h ago • Remote

Senior

Remote

149,800 - 262,200 USD/yr

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Quick Facts

  • Staff Technical Product Manager for an enterprise AI product area (Autonomous Workforce)
  • Focus on end-to-end delivery of AI-powered capabilities
  • Data-driven roadmap and prioritization

Description

Own end-to-end delivery for an enterprise AI product area, from customer feedback and requirements through launch and iteration. Translate customer needs and research into a data-driven roadmap, and prioritize what to build next using product analytics, usage data, and experimentation. Write clear, structured requirements/specs and collaborate daily with engineering and data science to scope technical tradeoffs and deliver shipped outcomes.

Responsibilities

  • End-to-end delivery for an enterprise AI product area, from feedback and requirements through launch and iteration
  • Develop and prioritize a roadmap based on customer needs, market intelligence, and usability research
  • Use product analytics, usage data, and experimentation to decide what to build and why
  • Create structured written artifacts (requirements, product specs, and prioritization rationale)
  • Collaborate daily with engineering and data science to scope tradeoffs, resolve ambiguity, and keep delivery on track
  • Maintain cross-functional relationships and communicate clearly to align stakeholders

Requirements

  • 8+ years of technical product management experience with hands-on shipping of AI or data-powered products
  • Experience leveraging or critically thinking about integrating AI into work processes, decision-making, or problem-solving
  • Proven ability to support enterprise customers through pilots, UAT, go-live, stabilization, or escalations
  • Strong data sense: defining metrics, analyzing usage data, and using it for prioritization
  • Demonstrated ability to write clear, structured requirements/specs/strategy documents
  • Proven cross-functional operation with strong stakeholder management, influencing, and negotiation
  • Strong verbal and written communication skills
  • Ownership and execution track record with specific examples of shipped work and impact
  • Technical fluency to engage credibly on engineering feasibility and tradeoffs

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Potential salary for Staff Technical Product Manager, Autonomous Workforce role

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$149,800 – $262,200/year

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