
Senior Staff Technical Product Manager, Autonomous Workforce
ServiceNow
San Diego, CA • 6h ago • Remote
Senior
Remote
171,900 - 300,800 USD/yr
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Quick Facts
Role: Senior Staff Technical Product Manager (Autonomous Workforce)
Description
Own strategy and execution for AI-powered product experiences that accelerate agent productivity. You’ll define the roadmap and prioritization framework using product analytics, experimentation, and usage data, and drive alignment across engineering, data science, and senior stakeholders. This role requires hands-on proof of shipping AI/data-powered products, not theoretical AI knowledge.
Responsibilities
Own strategy and execution for a broad AI product area, including roadmap and prioritization framework
Make data-backed prioritization decisions using analytics, experimentation, and usage data
Create high-quality strategy and requirements documents for senior stakeholders and engineering
Lead cross-functional alignment across engineering, data science, and senior partners—often without direct authority
Mentor junior product managers and raise the technical and execution bar
Requirements
12+ years of product management experience, including recent hands-on experience shipping AI or data-powered products at meaningful scale
Proven experience integrating AI into work processes, decision-making, or problem-solving
Strong data sense and ability to drive prioritization using product analytics and experimentation with measurable business impact
Demonstrated ability to write clear senior-level strategy, requirements, and prioritization documents
Strong stakeholder management, influencing, and negotiation skills across senior and cross-functional priorities
Excellent verbal and written communication skills
Track record of proven execution with specific, verifiable examples of AI products shipped and outcomes delivered
Strong technical fluency and comfort discussing architecture and feasibility tradeoffs with engineering
Mentorship experience is a plus
Benefits
Base pay range: $171,900–$300,800, plus equity (when applicable), variable/incentive compensation, and benefits
Health plans, flexible spending accounts, 401(k) with match, ESPP, matching donations
Flexible time away and family leave programs
Compensation varies by geographic location and may change based on work location
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