Senior Staff Technical Product Manager, Autonomous Workforce

ServiceNow

San Diego, CA • 6h ago • Remote

Senior

Remote

171,900 - 300,800 USD/yr

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Quick Facts

  • Role: Senior Staff Technical Product Manager (Autonomous Workforce)

Description

Own strategy and execution for AI-powered product experiences that accelerate agent productivity. You’ll define the roadmap and prioritization framework using product analytics, experimentation, and usage data, and drive alignment across engineering, data science, and senior stakeholders. This role requires hands-on proof of shipping AI/data-powered products, not theoretical AI knowledge.

Responsibilities

  • Own strategy and execution for a broad AI product area, including roadmap and prioritization framework

  • Make data-backed prioritization decisions using analytics, experimentation, and usage data

  • Create high-quality strategy and requirements documents for senior stakeholders and engineering

  • Lead cross-functional alignment across engineering, data science, and senior partners—often without direct authority

  • Mentor junior product managers and raise the technical and execution bar

Requirements

  • 12+ years of product management experience, including recent hands-on experience shipping AI or data-powered products at meaningful scale

  • Proven experience integrating AI into work processes, decision-making, or problem-solving

  • Strong data sense and ability to drive prioritization using product analytics and experimentation with measurable business impact

  • Demonstrated ability to write clear senior-level strategy, requirements, and prioritization documents

  • Strong stakeholder management, influencing, and negotiation skills across senior and cross-functional priorities

  • Excellent verbal and written communication skills

  • Track record of proven execution with specific, verifiable examples of AI products shipped and outcomes delivered

  • Strong technical fluency and comfort discussing architecture and feasibility tradeoffs with engineering

  • Mentorship experience is a plus

Benefits

  • Base pay range: $171,900–$300,800, plus equity (when applicable), variable/incentive compensation, and benefits

  • Health plans, flexible spending accounts, 401(k) with match, ESPP, matching donations

  • Flexible time away and family leave programs

  • Compensation varies by geographic location and may change based on work location

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