Prosthetics Representative

Quick Facts

• Role: Prosthetics Representative (advanced trainee; grade range GS 5–11, full performance level GS 11)

• Schedule: Monday–Friday, 8:00 a.m. to 4:30 p.m. (not virtual)

• Focus: Prosthetic and sensory aid services supporting Veteran health and independence

Description

You will serve as an advanced trainee Prosthetics Representative, performing technical, administrative, and analytical prosthetics assignments. The role includes procurement/contracting support, inventory oversight, reporting and data analysis, coordination with clinical staff and vendors, and assistance with program communications and benefit-related activities. Work is supported by training, review, and guidance on complex tasks and compliance requirements.

Responsibilities

• Assist with drafting and developing policies and procedures consistent with national and VA requirements

• Maintain awareness of compliance standards (e.g., Joint Commission, CARF, ABC)

• Support contracting and procurement: prepare/authorize purchase orders and monitor contracts for statement-of-work compliance

• Ensure requests are complete and delivered within established timeframes; coordinate with contractors, vendors, and health care workers

• Plan and support budget estimates; develop cost-containment measures; assist with benefit payment and reimbursement authorization

• Procure prosthetic materials/supplies/equipment and coordinate inventory oversight with Supply Chain

• Enter purchase/billing codes for correct reporting; conduct statistical and database analyses for VHA/PSAS reports

• Ensure surgical implants are FDA approved/cleared and support appropriate implant disposition procedures

• Coordinate repairs and replacements with clinical staff

• Authorize purchase, fabrication, fitting, or repair of prosthetic and orthotic devices

• Prepare minutes and correspondence regarding prosthetics needs and clinic recommendations

• Support local SOPs/policies; assist with processing Veteran appeals and drafting responses

• Coordinate specialty programs (e.g., clothing allowance, Home O2, Automobile Adaptive Equipment, HISA)

• Answer questions from Veterans, caregivers, and clinical staff about benefits, prosthetic items, home care equipment, and service issues

• Participate in home and vendor visits with supervision to authorize benefits, reimbursement, and confirm contract compliance

• Support developmental HR assignments (functional statements, performance standards, competencies)

Requirements

• U.S. citizenship

• Proficiency in written and spoken English

• Background/security investigation required

• Complete required onboarding and pre-employment requirements (including acceptable identification) and pass a pre-employment physical exam

• Seasonal influenza vaccination participation required

• Selective Service registration required for males born after 12/31/1959

• Meet basic qualification standard: relevant experience OR bachelor’s degree plus 24 semester hours in qualifying coursework OR equivalent combination

• Meet grade-specific experience/education requirements for GS 5–11

Benefits

A comprehensive federal benefits package is available; eligibility depends on position type and whether the role is full-time, part-time, or intermittent.