Prosthetic Representative

Quick Facts

• Role: Prosthetic Representative (GS-5 to GS-11; full performance level GS-11)

• Schedule: Monday–Friday, 8:00am–4:30pm

• Telework: Not authorized

Description

In this role within the Prosthetics and Sensory Aids service, you coordinate prosthetic equipment and services for Veterans by handling contracting, purchasing, HCPCS coding, benefit authorization, vendor oversight, and quality assurance. You act as a technical advisor and liaison for Veterans, caregivers, clinicians, and contractors, while ensuring compliance with JCAHO and other applicable regulations. You also support program planning, budgeting, forecasting, and monitoring of outcomes and contract performance.

Responsibilities

• Develop local policies and procedures aligned with national requirements

• Prepare and enter contract packages; act as Contracting Officer Representative on assigned contracts

• Use 8123 authority for qualifying implant purchases; authorize and prepare purchase orders

• Develop Statements of Work and Sole Source Justifications

• Monitor contracts for compliance to Statements of Work

• Receive, analyze, and process requests for prosthetic equipment and services

• Identify and enter appropriate HCPCS codes for items purchased and/or billed

• Coordinate DME repairs/services and program benefits; determine eligibility

• Review medical and administrative files; interview Veterans and inspect equipment/appliances

• Authorize benefit payment and reimbursement; conduct home and vendor visits

• Inspect and recommend approval of contractor prosthetic shops

• Coordinate programs (e.g., clothing allowance, Home Oxygen, Automobile Adaptive Equipment, HISA)

• Implement and monitor compliance with JCAHO standards; support VA audit and quality assurance monitoring

• Analyze results from monitors and databases; develop tools and performance measures

• Plan/schedule/review work; manage resources and set safe-work guidelines

• Communicate with management and stakeholders; resolve conflicts; prepare reports and presentations

Requirements

• U.S. citizenship

• English proficiency (written and spoken)

• Background/security investigation required

• Selective Service registration required for eligible males

• Meet onboarding and employment document requirements

• Seasonal influenza vaccination program participation required

• Complete application requirements listed for this announcement

• Trial period: 1 or 2 years as a condition of employment

• Qualification standard: meet GS-5 to GS-11 requirements via qualifying experience, education (bachelor’s + 24 semester hours relevant coursework), or an equivalent combination

• Demonstrate KSAs for the selected grade level (purchasing/regs, DME coordination, liaison skills, contractor compliance monitoring, program benefits education, directives/policy application, data/trend analysis, organizing/prioritizing, leadership and independent execution)

Benefits

A comprehensive U.S. federal employee benefits package is available; eligibility depends on the type of position held.