Prosthetics Representative

Quick Facts

• Role: Prosthetics Representative (GS-7 to GS-11 range; full performance level GS-11)
• Hours: Full-time, Monday–Friday (7:30am–4:00pm)
• Telework: Available as determined by agency policy (ad-hoc)

Description

Provide support for prosthetic and sensory aid program assignments within PSAS to help optimize Veteran health and independence across VISNs, inpatient, and outpatient settings. Work directly with Veterans and clinical teams on benefit program applications, prescriptions planning guidance, procurement, and timely delivery of prosthetic/orthotic items and services. Ensure compliance with governing requirements and support contracting, inventory oversight, and repairs/replacements coordination.

Responsibilities

• Assist with benefit program applications and answer questions from Veterans and clinical teams
• Provide technical assistance to the treatment team on prescription development and coordination
• Conduct visits to VISNs/VHA locations to gather and analyze best-practice information and report findings
• Draft and implement local organizational policies, directives, and procedures consistent with national guidance
• Maintain awareness of VA/VHA/PSAS requirements (including Joint Commission, CARF, and ABC)
• Independently complete contracting/procurement assignments and authorize purchase orders for prosthetic/orthotic devices
• Monitor request timelines and coordinate with contractors, vendors, and health care workers on procurement status
• Procure materials/supplies/equipment; maintain inventory awareness and collaborate with Supply Chain on prosthetics inventories
• Coordinate repairs and replacements with clinical staff and take actions to resolve equipment issues
• Review and apply laws concerning benefits for disabled patients
• Support Veterans/caregivers/clinical staff with prosthetic item provision, home care equipment, benefit/service issues, and discharge-planning requirements
• Serve as liaison to ensure appropriate devices and services are received timely; monitor vendor/contract compliance

Requirements

• U.S. citizenship
• Proficient in written and spoken English
• Subject to background/security investigation
• Selective Service registration required for eligible males
• Complete required onboarding and pre-employment steps; ensure ID compliance requirements are met
• Required participation in the seasonal influenza vaccination program
• Meet qualification standards: 1 year relevant experience OR bachelor’s degree plus 24 semester hours in qualifying coursework (or equivalent experience/education)
• Demonstrate KSAs required for GS-7/GS-9/GS-11 level (process/regulatory knowledge, DME coordination, liaison work, vendor compliance monitoring, and grade-specific capabilities)

Benefits

Comprehensive federal employee benefits package (eligibility depends on position type and agency rules).