Administrative Officer (Mental and Behavioral Health Service Line)

Quick Facts

Role: Administrative Officer for Mental and Behavioral Health Service line

Schedule: Mon–Fri 08:00–16:30

Telework: May be authorized with Supervisor Approval (Ad Hoc only)

Work modality: Not a virtual position

Description

Serve as the Administrative Officer for the Mental and Behavioral Health Service line, providing administrative management support and coordination across multiple mental health programs and locations. You will lead administrative oversight for HR, clinic operations, fiscal coordination, space planning, equipment inventory, and staffing/resource actions for a large, multi-site service line. The role also includes executive-level support for fiscal planning and budget control points, plus oversight of program operations, quality management, and compliance.

Responsibilities

• Ensure efficient day-to-day operations for Mental Health Service programs across multiple sites and coordinate activities with other medical center services.
• Provide principal administrative oversight for the service line, spanning multiple clinical sites and 225+ full-time equivalent employees.
• Lead administrative functions including human resources management, clinic operations, fiscal coordination, space planning, and equipment oversight.
• Direct administrative operations related to personnel management, recruitment activity, position management, and workforce utilization.
• Serve as a liaison with Human Resources, Fiscal Service, Engineering, Information Technology, and other administrative offices.
• Manage position actions (requests to fill, position changes, clinical FTE adjustments) and onboarding coordination for new staff and trainees.
• Oversee space management, coordinate with Engineering, and manage equipment inventory and acquisition/replacement/disposal across equipment inventory lists.
• Administer clinic operations including scheduling grid management, clinic profiles, and operational coordination.
• Set and adjust short-term priorities, evaluate subordinate work performance, act as reviewing official, and handle employee/group issues as appropriate.
• Provide executive-level administrative support to the Associate Chief of Staff (ACOS), including fiscal planning, strategic resource allocation, and long-range service line planning.
• Manage multiple fund control points (FCPs), act as Budget Official, and monitor expenditures for compliance with fiscal policy and resource limits.
• Support program operations, quality management, and compliance by monitoring clinic productivity, access to care, consult management, and documentation compliance.
• Track and analyze performance indicators (unsigned notes, open encounters, consult timeliness, productivity metrics) and coordinate facility/VISN/national responses.
• Coordinate service responses to national program offices, VISN requests, and facility taskers.

Benefits

A career with the U.S. government includes a comprehensive benefits package. Eligibility depends on position type and whether the role is full-time, part-time, or intermittent; the hiring agency provides details on specific benefits.