Licensed Professional Mental Health Counselor (Program Coordinator)

Quick Facts

• Role: Licensed Professional Mental Health Counselor (Program Coordinator)
• Schedule: Monday–Friday, 8:00 AM–4:30 PM
• Telework: Not authorized

Description

Oversee and coordinate multiple mental health services programs, ensuring quality treatment delivery, compliance, and effective administration across 24/7 operations. Provide clinical consultation for complex cases (including serious mental illness and substance use disorders) and lead data-driven performance measurement and recovery-focused treatment integration.

Responsibilities

• Assist the ACOS in overall Mental Health Service operations
• Supervise program supervisors and ensure optimal functioning of supervised programs (e.g., inpatient psychiatry, addiction recovery, medical psychiatry, crisis response)
• Develop and maintain high-quality services while meeting VISN and VACO Environment of Care and programmatic requirements
• Foster cohesive interdisciplinary team environments
• Oversee quality control and performance measures
• Coordinate with the Local Recovery Coordinator to integrate recovery-focused treatment elements
• Oversee execution of mental health performance measures, workload, VERA capture, veteran satisfaction, and quality assurance
• Meet with Veterans needing service-recovery
• Consult with mental health clinicians on complex cases
• Support strategic planning, operational priorities, resource deployment, and quality improvement
• Participate in senior leadership/clinical leadership meetings and decision-making
• Complete required quality measures and reports for VASLCHCS, VISN 19, and VA Central Office
• Collaborate with senior supervisors and clinicians regarding performance, workload, and veteran satisfaction
• Provide coverage for senior mental health leaders when needed

Requirements

• U.S. citizenship
• Selective Service registration (for eligible males born after 12/31/1959)
• Proficiency in written and spoken English
• Subject to background/security investigation
• Complete online onboarding and pre-employment requirements
• Participation in the seasonal influenza vaccination program
• Master’s or doctoral degree in an eligible CACREP-accredited field (Clinical Mental Health Counseling, Clinical Rehabilitation Counseling, or related specified areas)
• Full, current, unrestricted independent license as a Licensed Professional Mental Health Counselor (includes diagnosis and treatment), or eligibility under VA grandfathering
• GS-13 experience: at least 1 year of progressively complex experience equivalent to GS-12, demonstrating advanced practice skills and judgment
• Demonstrated GS-13 KSAs, including data-driven quality assurance outcome monitoring and the ability to develop appropriate productivity standards
• Preferred: experience overseeing multiple complex healthcare operations/programs; experience providing care to Veterans with serious mental illness

Benefits

Comprehensive federal employee benefits package; eligibility depends on the type of position held. Review the agency’s federal benefits information for details.