Medical Director (Working Physician Leader)

Quick Facts

• Role: Working Medical Director (approximately 75% clinical / 25% administrative; clinical time may be up to 50%)

• Setting: Multi-site urgent care organization

Description

A practicing physician leader is needed to serve as Medical Director across urgent care sites, blending regular clinical practice with protected administrative time for physician governance, provider leadership, clinical performance, education, and medical oversight. The Medical Director provides physician judgment for clinical standards, oversees APP collaboration (including required chart review/co-signature as applicable), and partners on clinical quality and patient safety. Success means accessible, accountable leadership and measurable improvement in provider clinical performance.

Responsibilities

• Maintain an active clinical practice and model standards for patient care, documentation, productivity, and professionalism.

• Provide real-time physician consultation for complex cases and support provider decision-making.

• Maintain sufficient organizational presence to understand provider workflow, challenges, and improvement opportunities.

• Serve as physician authority for clinical standards, protocols, and physician-judgment/approval matters.

• Participate in physician-governance capacities for professional clinical entities (including PC ownership where applicable).

• Oversee advanced practice providers and collaborative practice responsibilities (chart review/co-signature and physician-level duties as applicable).

• Lead or participate in peer review, clinical case review, and provider-specific quality matters requiring physician evaluation.

• Support credentialing and clinical competency determinations where physician review is required.

• Review and approve clinical policies, protocols, standing orders, and physician-authorized matters.

• Assess individual provider performance and determine coaching, education, remediation, or competency interventions.

• Lead provider education and clinical development based on needs and quality findings.

• Establish clinical competency expectations for physicians and APPs, including onboarding, precepting, and readiness assessment.

• Partner with Operations and Human Resources on provider performance matters (clinical judgment and recommendations).

• Support provider performance improvement plans with measurable expectations and reassessment.

• Partner with the executive clinical-quality function on physician interpretation of quality findings, safety events, and trends.

• Translate system-level findings into appropriate provider-level clinical action.

• Participate in clinical quality governance/committees and significant clinical incident review.

• Own physician-level external communications for clinical concerns, adverse outcomes, or significant patient-safety events (coordinating with Operations, Risk Management, and stakeholders).

Requirements

• MD or DO

• Unrestricted Pennsylvania medical license (or ability to obtain prior to start)

• Board certification appropriate to urgent care practice (e.g., Emergency Medicine, Family Medicine, Internal Medicine, or other suitable disciplines)

• Eligibility and willingness to fulfill physician-governance/professional entity responsibilities, including PC ownership where applicable

• Prior experience practicing in urgent care, emergency medicine, or comparable high-volume ambulatory environments

Benefits

• Working physician leadership model combining clinical practice and protected administrative time for governance and quality work.

• Opportunities to improve provider performance through education, competency development, and physician oversight.

• Visible, accessible leadership role with physician governance authority and partnership across Operations, Human Resources, and clinical quality.