Operations Specialist

Quick Facts

• Role: Operations Specialist (provozní specialista/tka)

• Focus: operational support, reporting, process improvement, and staff enablement using internal systems

Description

You will support daily operations of a wellness center using the internal Member Pro system. The role includes working with data, creating and updating reports in Excel and Google Sheets, improving internal processes and workflows, and developing manuals and training materials. You will also train employees, collaborate with operations managers and other departments, and coordinate with external vendors.

Responsibilities

• Use the internal Member Pro system as part of day-to-day operations

• Work with data and create/update reports in Excel and Google Sheets

• Participate in new projects and implement improvements to internal processes

• Identify more efficient ways of working and use modern technologies, including AI

• Create clear manuals, operating procedures, and training materials

• Onboard and train employees; provide support with internal systems and procedures

• Collaborate with operations managers, staff across operations, and other departments

• Communicate with external vendors and coordinate operational development tasks

Requirements

• Basic knowledge of the Member Pro system

• Analytical and logical thinking; ability to work with information and identify relationships

• Technical thinking and ability to solve problems

• Independence, attention to detail, reliability, and responsible approach

• Strong organizational skills; clear prioritization and task follow-through

• Excellent communication skills; open and kind attitude

• Proactive mindset and willingness to bring new ideas for improvement

• Willingness to learn and continuously develop

• Ability to work in a team and help colleagues when needed

• English knowledge at a communicative level

Benefits

• Stable background with space for personal and professional growth, including internal/external training

• Friendly, helpful team environment

• Monthly gross pay: 60,000–61,000 CZK

• Attractive benefits: access to services across wellness centers, discounted meals, coffee and tea on site, after one year possibility of a Multisport/Pluxee card or gift vouchers