Business Analyst (Process and Systems Specialist)

Quick Facts

• Role: Business Analyst (Process and Systems Specialist)

• Focus: Insurance business processes, reporting, calculation, and invoicing

• Location/Work mode: Stockholm, hybrid (3 days onsite per week)

• Scope/Period: 100% from January 2027 to June 2027 (option to extend)

• Language: Very good Swedish; good English

Description

You will strengthen and develop business processes across the value chain for insurance contracts, reporting, calculations, and invoicing. The goal is to create detailed process descriptions and control points to establish a shared, documented view of workflows, dependencies, and critical activities—enabling improved monitoring, follow-up, and governance. You will collaborate with business and IT to define requirements and ensure effective solutions, reporting, and follow-up.

Responsibilities

• Map, analyze, and develop business processes at process and systems level

• Identify risks, deviations, quality gaps, and critical dependencies; ensure appropriate controls

• Analyze relationships between processes, systems, and data flows to find bottlenecks and improvement opportunities

• Document processes, information flows, roles/responsibilities, and defined inputs/outputs

• Coordinate between business and IT; define requirements for solutions, reporting, and follow-up

Requirements

• Relevant higher education (e.g., system science, information technology, industrial economics) or equivalent work experience

• Documented experience in business development, business analysis, or process development in complex organizations with extensive system support

• Good understanding of how business requirements, regulations, and business rules translate into processes, system solutions, and controls

• Experience leading workshops and creating alignment between process owners, business experts, system specialists, and requirements analysts

• Experience mapping processes, system support, information flows, and data handling

• Experience with risk and root-cause analyses that result in concrete improvement actions and decision support

• Very strong analytical, structured, and communication skills

• Experience with SAP environments or comparable business-critical platforms

Benefits

• 100% role in a hybrid setup in Stockholm (3 days onsite per week)

• Contract period: January 2027 – June 2027, with option to extend