Business Analyst

Quick Facts

• Role: Business Analyst

• Work model: Hybrid (5 days per month from the office in Warsaw)

Description

You will support an enterprise software portfolio that automates business processes and improves communication and collaboration, deployed mainly on SharePoint and ServiceNow. The role focuses on eliciting and analyzing business needs, defining requirements and user stories, modeling processes and capabilities, and translating business and technical needs into specifications across the SDLC. You will also contribute to continuous business process improvements using quantitative analysis and support stakeholders during design, testing, QA, and change management.

Responsibilities

• Model and document value streams, business processes, roles, capabilities, and data

• Elicit and analyze business needs, requirements, and user stories

• Support business experts and product owners during requirements definition and software development

• Maintain and track requirements/user stories across the systems lifecycle

• Translate business, user, and technical needs into business requirements specifications

• Map business goals, project benefits, priorities, components, and system features

• Analyze existing systems and identify options for potential solutions

• Support preparation of business cases and feasibility studies

• Contribute to system design, testing, quality assurance, and change management

• Design, validate, and test business processes to achieve process excellence

• Plan and manage programmes for continuous improvements of business processes

• Coach staff on upcoming changes and ensure plans for training and/or process change

• Collaborate with owners of end-to-end processes to identify improvements

• Identify process improvement opportunities (effectiveness and efficiency gains)

• Communicate project objectives, business cases, requirements, and scope to stakeholders

• Perform quantitative cost-benefit and what-if analysis

• Plan organizational process changes

• Implement performance monitoring for business processes

• Support users in developing strategic/tactical plans (e.g., sector and implementation plans)

• Support definition of transition roadmaps for business architectures

Requirements

• Minimum 5 years of relevant IT professional experience

• Minimum 3 years of project experience in a business analysis-related role

• Bachelor’s degree or higher vocational education

• At least one certification: CCBA (or equivalent) and/or Certified UML Professional (foundation) or BPM 2 Fundamental (or equivalent)

• Completed at least one full SDLC

• Knowledge of BPMN and business process modelling

• Experience eliciting and analyzing requirements and defining user stories

• Knowledge of UML/modelling notations and logical data models

• Proficiency with Sparx Enterprise Architect, ARIS Architect, or equivalent

• Must have: BA on a large-scale project (>1 year, >€1M budget)

• Must have: experience with Financial Management, Legal, and HR business process analysis (optionally logistics-related domains)

• Must have: business analysis experience leveraging Microsoft technologies (SharePoint 2019/Subscription/Online, Power Automate, Power Apps, Dataverse)

Benefits

• Hybrid work model: office in Warsaw with 5 days per month onsite