Business Systems Analyst

Quick Facts

• Role: Business Systems Analyst

• Focus: Business requirements analysis and documentation for electronic banking (electronic card for authorized persons) and corporate customer handling

• Work model: Hybrid (once per week from the Warsaw office)

Description

The Business Systems Analyst will analyze and document business requirements in the context of electronic banking and corporate customer service. You will facilitate workshops with business stakeholders and IT teams, model business processes, and maintain business and system requirement backlogs. The role also involves analyzing the impact of regulatory and technological changes and supporting testing and production deployments.

Responsibilities

• Identify, analyze, and document business requirements for an electronic card for authorized persons

• Conduct analytical workshops with business representatives and IT teams

• Create business process models and recommend optimal solutions

• Define and maintain a backlog of business and system requirements

• Analyze how regulatory and technological changes affect planned solutions

• Collaborate with architects and developers during the delivery lifecycle

• Support test processes and production go-lives

• Ensure consistency of solutions with banking processes

Requirements

• Higher education in banking, economics, or IT

• At least 5 years of experience in business analysis (preferred in the banking sector)

• Experience delivering projects related to electronic banking

• Knowledge of processes for customer service and permission/access management

• Knowledge of business and systems analysis methodologies

Additional (preferred) requirements

• Ability to model business processes using BPMN

• Familiarity with Jira and Confluence

• Experience in projects for internet or mobile banking

• Ability to work in Agile/Scrum methodologies

Benefits

• Hybrid work model: once per week in the Warsaw office

• Rate: up to 140 PLN/h