Anatomic Pathology Laboratory Operations Manager

Quick Facts

• Role: Manager, Pathology Labs (Anatomic Pathology)
• Focus: Operations, quality, fiscal and people leadership for a defined service area/unit

Description

Lead anatomic pathology laboratory operations by ensuring quality patient care, professional work environment, timeliness of services, and strong patient satisfaction. Manage fiscal, human resources, and quality outcomes for the assigned unit while partnering with laboratory and medical leadership to set service-area goals and drive continuous improvement.

Responsibilities

• Attract, develop, and retain service providers; support continuous learning and performance management
• Collaborate with HR on appropriate staffing, onboarding, and disciplinary processes
• Ensure safe, efficient patient care operations with 24-hour accountability for quality and staffing
• Develop service-area goals, standards, and relationships with customers and suppliers
• Monitor regulatory compliance, research/investigational activity compliance, and departmental productivity
• Maintain RVU and productivity systems; maintain department Service Master
• Own annual operating budget and monthly financial performance; manage capital and operating budget targets
• Lead continuous quality improvement using the DMAIC (Define, Measure, Analyze, Implement, Control) approach
• Create/implement clinical protocols and quality improvements; document activities and corrective actions
• Participate in Clinical Care Evaluation Committee (CCEC); ensure quality dashboards and patient issue follow-up
• Ensure compliance with applicable regulations (federal, state, local, AABB, FDA, OSHA, TJC, CAP, CLIA)
• Participate in planning and maintenance of the Laboratory Information System (LIS)
• Support planned growth, new program areas, and strategic implementation of new technologies

Benefits

• Comprehensive employee benefits supporting physical, emotional, and financial well-being
• Background checks required for newly hired team members (criminal history)