Licensed Clinical Social Worker (Program Coordinator)

Quick Facts

• Role: Social Worker (Program Coordinator) for CARE COORDINATION & INTENSIVE CASE MANAGEMENT (CC & ICM)
• Administrative responsibility for clinical programming and daily operations
• Schedule: Monday–Friday, 7:30 AM–4:00 PM
• On-site (not a virtual position); telework only on an ad-hoc basis
• Licensure: Advanced practice level; able to provide supervision for licensure/certification

Description

Administer and coordinate the CC & ICM program, ensuring collaboration across program staff for planning, implementation, monitoring, and evaluation. Manage and report program data and practice impacts, and may oversee documentation standards, workload, data entry, audits, and fiscal/budget responsibilities. The role focuses on safe, efficient, and cost-effective interventions to improve access to care and reduce duplication and fragmentation of services.

Responsibilities

• Coordinate and oversee CC & ICM clinical programming and daily operations
• Ensure full collaboration with CC & ICM staff on program planning, development, implementation, monitoring, and evaluation
• Manage, evaluate, and report CC & ICM data to capture day-to-day functioning and facility/Veteran care impacts
• Develop policies, procedures, and/or practice guidelines for the program
• Supervise multidisciplinary staff; provide training, orientation, guidance, and in-service development
• Conduct program and clinical practice audits, including productivity assessments
• Provide leadership and ongoing continuing education for assigned staff
• May manage or contribute to resource and fiscal management (annual budget, operating within budget, accounting for appropriated funds)
• Analyze clinical program data and computerized program outputs to identify trends, needs, and opportunities to improve service quality

Requirements

• U.S. citizenship
• Proficiency in written and spoken English
• Subject to background/security investigation
• Complete pre-employment onboarding steps (fingerprinting/background check, credentialing, medical examination)
• Pass pre-employment physical evaluation/examination
• Seasonal influenza vaccination requirement
• Master’s degree in social work from a CSWE-accredited school (no substitution with doctoral degree)
• Advanced practice social worker licensure/certification; able to supervise for licensure
• Maintain an unrestricted independent license/certification for continued eligibility
• At least one year of experience equivalent to GS-11 demonstrating advanced practice skills and judgment
• Ability to provide training and supervise multidisciplinary teams

Benefits

Comprehensive federal benefits package (eligibility depends on position type and whether the role is full-time, part-time, or intermittent).