Director, Office of Mission Information Technology Services

Quick Facts

• Role: Director, Office of Mission Information Technology Services

Description

Lead an enterprise mission-focused IT organization to modernize regulatory processes and accelerate scientific discovery using Super Intelligence (SI), machine learning (ML), and advanced analytics. Establish governance for responsible SI adoption, manage an IT portfolio and multi-year investment roadmap, and oversee end-to-end delivery of IT programs and enterprise platforms. Provide enterprise IT services—including cybersecurity, infrastructure, applications, and technical support—while advising senior leadership on technology investment decisions and risk trade-offs.

Responsibilities

• Develop and implement SI-enabled IT services to modernize regulatory processes and support the FDA public health mission

• Evaluate, pilot, and deploy SI/ML/advanced analytics to enhance regulatory decision-making and streamline scientific processes

• Establish governance frameworks and standards for responsible SI adoption aligned with federal policy, ethics guidance, and FDA strategic priorities

• Collaborate with scientific and regulatory program offices to identify opportunities to improve data quality and analytical throughput

• Lead strategic IT planning and portfolio management aligned to agency priorities and modernization of data platforms

• Develop and maintain a multi-year IT investment roadmap for approval by the Deputy Commissioner for Technology

• Oversee the full lifecycle of IT programs and projects to ensure cost-effective delivery, measurable performance outcomes, and policy alignment

• Advise Deputy Commissioner for Technology and senior leadership on technology investment decisions, risk trade-offs, and legacy consolidation/modernization

• Provide enterprise IT services: application development, infrastructure maintenance, technical support, and cybersecurity to protect sensitive health data

• Ensure availability, reliability, and scalability of IT systems and platforms supporting FDA functions

• Direct development and maintenance of enterprise applications, data platforms, and shared services for FDA Centers, Offices, and Programs

• Establish and enforce service-level agreements (SLAs), performance metrics, and customer service standards

• Oversee cybersecurity programs and policies; ensure compliance with FISMA, NIST frameworks, and HHS/FDA security policies

• Partner with the FDA Chief Information Security Officer (CISO) for risk assessment, security controls, and incident response

• Promote cybersecurity awareness and accountability across the IT workforce and system users

• Modernize legacy systems; implement cloud computing, automation, and emerging technologies to reduce technical debt and lower total cost of ownership

• Define metrics and reporting to track modernization progress and demonstrate value to stakeholders

Benefits

Comprehensive federal employee benefits package (eligibility depends on position type).