VISN Business Implementation Manager

Quick Facts

• Role: VISN Business Implementation Manager

• Schedule: Monday–Friday, 8:00 AM–4:30 PM (compressed/flexible negotiable; limited ad hoc telework possible)

Description

Oversee the development, implementation, integration, standardization, and maintenance of Business Office operations across a VISN network. Coordinate and maintain expert knowledge of VHA policies covering revenue operations, eligibility and enrollment, registration/intake, beneficiary travel, Veterans Transportation Program, point-of-service kiosks, technology enhancements, and facility-based revenue activities in partnership with CPAC. Provide subject matter expertise across medical centers, outpatient clinics, mobile clinics, and Indian/Tribal health locations, including oversight for coding, HIM, consult management, scheduling, non-health care debt, and related reimbursement data capture.

Responsibilities

• Coordinate business operations across VISN and maintain VHA policy expertise for revenue and community care programs (including VCC/CCN/Next Generation).

• Lead oversight and integration for provider/partner agreements and administration processes (e.g., VCA, sharing agreements, RFS, SEOCs, UR, consult administration).

• Oversee intersecting functions including coding, Health Information Management (HIM), consult management, scheduling, non-health care debt, IDES, and contract-related activities (e.g., Indian Health Service, State Home Per Diem).

• Use management and executive expertise to build integrated working relationships among CPAC operations, Health Service Areas, and VISN facilities.

• Serve as a subject matter expert and advise VISN executives and facility leaders on complex operational issues.

Requirements

• U.S. citizenship.

• Complete all required steps, including an online assessment.

• Selective Service registration for eligible males (born after 12/31/1959).

• Subject to background/security investigation.

• Complete online onboarding and meet identification requirements (REAL ID compliant ID required effective May 7, 2025).

• Participate in the seasonal influenza vaccination program.

• Complete required probationary or trial period (1 year probation or 2-year trial).

• Meet specialized experience requirements for the grade; no education substitution.

• If currently a Federal employee: meet time-in-grade requirements (e.g., GS-15 requires 52 weeks at GS-14).

Benefits

Federal government benefits package; eligibility depends on position type and appointment status.