Program Specialist

Quick Facts

GS-9 full-time Program Specialist position supporting the ACOS program office for Medicine Specialty Service.

Description

The Program Specialist provides dual analytical and administrative support to the ACOS program office, including program/project management, program analysis, and executive-level office administration. The role coordinates meetings and high-priority inquiries, researches and compiles operational, compliance, and training data, and drafts controlled communications for leadership approval. The position also serves as a Contracting Officer’s Representative (COR) monitoring contractor performance across a portfolio of contracts.

Responsibilities

• Coordinate preparation for and participate in VISN Council, committee, and workgroup meetings; prepare agendas, record minutes, and track action items
• Serve as point of contact for internal committees and external program/network contacts
• Provide data for short-turnaround projects, Congressional inquiries, and other high-priority sources
• Maintain internal/external customer service and represent the ACOS when needed
• Support labor-management relationship understanding and help schedule stakeholders for labor-management meetings
• Research and compile data from multiple sources to support leadership decisions and accreditation preparation
• Analyze and recommend training delivery approaches; develop curricula and manage learning evaluations/registrations/reporting
• Perform office administration tasks (calls, correspondence drafts, file maintenance, meeting minutes, action items)
• Design data-entry/retrieval structures and enhance report presentation using database/desktop-publishing capabilities
• Serve as COR: monitor contractor performance and deliverables, certify compliance, and resolve performance issues with the Contracting Officer
• Research and draft responses to controlled communications (FOIA, Privacy Act, VA OIG status reports, OIG/GAO briefings, congressionally mandated reports)

Requirements

• U.S. citizenship
• Completion of required application steps including an online assessment
• Selective Service registration (for males born after 12/31/1959)
• Background/security investigation clearance
• Required onboarding and identification verification (I-9)
• Seasonal influenza vaccination participation
• Completion of a 1-year probationary period or 2-year trial period
• GS-9 qualification via specialized experience (1 year at least GS-7), or qualifying graduate education, or a combination

Benefits

Comprehensive federal employee benefits package (eligibility depends on position type).