Senior Functional Consultant

Quick Facts

• Hybrid role with 2–3 days on site in Bucharest
• Long-term assignment (minimum 12 months)

Description

The Senior Functional Consultant leads efforts to translate complex, country-specific retail operations into efficient and sustainable functional solutions within a large-scale international POS rollout program. The role ensures seamless integration with the existing POS system architecture and promotes adoption of a global POS standard.

Responsibilities

• Lead functional discovery for country rollouts (local checkout processes, fiscal requirements, payment methods, integrations, operational constraints)
• Provide functional leadership across discovery, solution design, implementation, testing, and rollout phases
• Analyze country-specific requirements and their impact on the standard POS solution and surrounding system landscape
• Identify, assess, document, and validate functional gaps; distinguish legal/fiscal/operational/business-critical gaps from non-essential deviations
• Translate business requirements into functional designs, process flows, system behavior, business rules, and acceptance criteria
• Define how country requirements can be implemented within existing POS capabilities and constraints
• Evaluate solution options and recommend based on feasibility, maintainability, scalability, standardization, and business value
• Act as the senior functional interface between country stakeholders and delivery teams (product, architects, engineering, integration, rollout)
• Support POS integration design, especially around payments, EFT, fiscalization, peripherals, and connected retail systems
• Support rollout planning, dependency management, and prioritization
• Support root cause analysis for complex country-specific defects, production issues, and rollout problems; propose sustainable solutions with minimal customization
• Define/review functional test scenarios and acceptance criteria; support system integration testing, user acceptance testing, and go-live readiness
• Maintain high-quality documentation of requirements, functional designs, decisions, assumptions, dependencies, and end-to-end functional flows
• Mentor Business Analysts and junior functional team members when required

Requirements

• At least 8 years of relevant experience as a Functional Consultant, Senior Business Analyst, or comparable role
• Deep functional knowledge of retail, checkout, and POS systems
• Strong understanding of POS processes, system behavior, functional components, integrations, and operational dependencies
• Proven ability to translate complex business requirements into detailed functional solution designs
• Experience assessing requirements against existing platform capabilities and selecting standard vs customized solutions
• Strong experience identifying, analyzing, and managing functional gaps in template-based implementation or rollout programs
• Experience working with fiscal, legal, and regulatory requirements affecting POS systems
• Experience leading discovery workshops and solution design sessions with stakeholders
• Strong analytical and problem-solving skills, including root cause analysis
• Strong documentation skills (functional specifications, process flows, business rules, acceptance criteria)
• Experience working closely with product managers, solution architects, engineering teams, integration teams, and QA teams
• Strong Agile delivery experience in international rollout environments
• Excellent stakeholder management, facilitation, and communication skills
• Ability to communicate effectively with both business and technical stakeholders
• Very good English written and verbal communication skills