Senior Functional Consultant (POS)

Quick Facts

• Role: Senior Functional Consultant (POS)

• Project: Long-term international POS rollout program (min. 12 months)

• Work setup: Remote with occasional on-site visits to Bucharest

Description

Lead functional discovery and solution design for country rollouts, translating complex country-specific operations into efficient and sustainable functional solutions. Ensure seamless integration into the existing POS system architecture while safeguarding adoption of the global standard solution. Serve as the senior functional interface across stakeholders from business and product through engineering, integration, QA, and rollout teams.

Responsibilities

• Lead discovery: analyze local checkout processes, fiscal requirements, payment methods, integrations, and operational constraints.

• Provide functional leadership across discovery, design, implementation, testing, and rollout phases.

• Assess country requirements impact on the standard POS solution and surrounding system landscape.

• Identify, document, validate, and prioritize functional gaps between country needs and the standard solution.

• Distinguish legal/fiscal/operational/business-critical gaps from non-essential deviations.

• Translate business requirements into functional designs: process flows, system behavior, business rules, and acceptance criteria.

• Recommend solution options based on feasibility, maintainability, scalability, standardization, and business value.

• Support POS integrations (payments, EFT, fiscalization, peripherals, connected retail systems).

• Contribute to rollout planning, dependencies, prioritization, and go-live readiness.

• Support root cause analysis for defects, production issues, and rollout problems.

• Define or review functional test scenarios and acceptance criteria; support system integration testing and user acceptance testing.

• Maintain high-quality documentation and mentor Business Analysts/junior functional team members.

Requirements

• 8+ years of relevant experience as a Functional Consultant, Senior Business Analyst, or comparable role.

• Deep functional knowledge of retail, checkout, and POS systems.

• Strong understanding of POS processes, system behavior, integrations, and operational dependencies.

• Ability to translate complex business requirements into detailed functional solution designs.

• Proven experience assessing requirements vs platform capabilities and deciding on standard vs customized solutions.

• Experience identifying, analyzing, and managing functional gaps in template-based rollout programs.

• Experience with fiscal, legal, and regulatory requirements affecting POS systems.

• Experience leading discovery workshops, solution design sessions, and stakeholder interviews.

• Strong analytical/problem-solving skills, including root cause analysis.

• Strong documentation skills (functional specifications, process flows, business rules, acceptance criteria).

• Experience collaborating with product managers, solution architects, engineering, integration, and QA teams.

• Strong experience with Agile delivery and international rollout environments.

• Excellent stakeholder management and facilitation/communication skills.

• Very good English communication (written and verbal).

Benefits

• Long-term engagement (minimum 12 months).

• Opportunity to lead critical functional transformation work in an international POS rollout with cross-functional collaboration.