Mid-Market Solutions Engineer

Quick Facts

• Role: Mid-Market Solutions Engineer
• Focus: Pre-sales technical leadership and deal support for mid-market customers
• Travel: 15–20%

Description

Partner with Mid-Market Account Executives to shape deal strategy, conduct discovery, and deliver high-impact, customized product demonstrations. Translate customer challenges into clear solutions that drive measurable business outcomes, while serving as a trusted advisor to technical and business stakeholders. Collaborate with cross-functional teams on RFIs/RFPs and use customer insights to support continuous improvement and innovation.

Responsibilities

• Shape deal strategy and drive discovery conversations alongside Mid-Market Account Executives
• Deliver customized demonstrations for technical, operational, and business audiences
• Convert customer challenges into actionable solutions with measurable outcomes
• Support displacement and growth opportunities by developing competitive knowledge
• Build product authority by mastering the current platform and contributing to future innovation discussions
• Collaborate on RFIs and RFPs to position the offering as a partner of choice
• Connect Sales with Product, Engineering, Customer Success, and Marketing to ensure customer insights drive improvement

Requirements

• 3+ years of experience supporting mid-market or comparable segments in customer-facing pre-sales or solutions engineering
• Experience in SaaS and/or hardware
• Ability and willingness to travel 15–20%
• Familiarity with value-based selling frameworks/solutions engineering methodologies (MEDDIC, MEDDPICC, Command of the Message, Demo2Win, Great Demo, or comparable)
• Strong communication skills across technical and non-technical audiences
• Proven success supporting complex solution sales and navigating mid-market sales cycles
• Strong analytical and problem-solving abilities
• Experience with APIs, integrations, and technical solution design
• Bachelor’s degree preferred; advanced degree a plus

Benefits

• Health, pharmacy, optical and dental coverage
• Paid time off and sick time off
• Short-term and long-term disability coverage
• Life insurance
• 401k contribution
• Compensation: $125,000—$150,000 USD on-target earnings (base pay + commissions)