Staff Full-Stack Software Engineer (Account Management)

Quick Facts

• Role: Staff Full-Stack Software Engineer (Account Management)

Description

You will own technical strategy for a year-long time scale for account management security experiences, collaborating cross-functionally to ensure sustainability, risks, and trade-offs are well understood. You will lead team operations and availability by putting monitoring, triage rotations, playbooks, policies, testing, and alerting in place for on-call readiness. You will set code review and design standards, advocate for technical solutions through writing and tech talks, and help develop talent on the team.

Responsibilities

• Define and drive technical strategy for the team over a multi-quarter horizon

• Collaborate with product management, design, and analytics across the product development lifecycle

• Act as a force-multiplier through technical solution and operational process advocacy

• Ensure operational excellence for availability and on-call (“keep the lights on”)

• Foster quality and ownership via code review and design standards

• Provide feedback and guidance to develop team talent

Requirements

• 8+ years of software engineering experience

• Proficiency in designing, developing, and launching backend systems at scale (Python, Kotlin, AWS, MySQL, Kubernetes)

• Proficiency in developing web apps using declarative UI frameworks (React or Vue)

• Experience delivering major features/system components or deprecating functionality with a clear technical and execution plan

• Strong ability to navigate ambiguity and connect low-level details to system architecture

• Demonstrated ability to gather and iterate on feedback from engineering and cross-functional peers

• Strong verbal and written communication skills

• Bachelor’s degree in a related field or equivalent practical experience

Benefits

• 100% subsidized medical coverage (employees and dependents), plus dental and vision

• Monthly stipends for tech setup and health/wellness options

• Flexible time off and generous holiday calendars

• Employee Stock Purchase Plan (ESPP) with discounted stock purchase

• Inclusive interview process with accommodations for candidates with disabilities