Communications Specialist

Quick Facts

• Role: Communications Specialist (multiple openings)

• Schedule: Full-time, Monday–Friday, 8:00 AM–5:30 PM

• Work model: Hybrid (2 days in office)

Description

Communications Specialists support their Manager and the Communications team in executing communications plans for assigned focus areas, ensuring maximum impact through coordinated, flawless delivery. The role reflects organizational mission, vision, values, and adherence to the Code of Ethics and Corporate Compliance Program. Openings include Employee Communications, Leader Communications (executive social media), and Consumer Communications (health blog and newsletters).

Responsibilities

• Develop clear, engaging messages across multiple channels

• Identify and interview employees, subject-matter experts, clinicians, and other stakeholders to bring stories to life

• Manage communications projects from intake through publication (timelines, client input, editorial/design reviews, approvals, photography, and production needs)

• Translate business needs into practical communications approaches and proactively strengthen content and employee engagement

• Support executive voice by identifying content opportunities, developing/editing posts, and coordinating editorial planning

• Write, update, and edit evidence-based consumer health content in plain language (AP style)

• Draft social media copy tied to articles

• Coordinate clinical reviews and interviews

• Optimize content for traditional and AI-powered search

• Use approved AI tools (e.g., Semrush, Microsoft Copilot) to support content planning, writing, editing, and reporting

• Support donor storytelling and newsletter project management by identifying and writing donor stories

• Support additional website copywriting as needed

Requirements

• Bachelor’s degree in Communications, Journalism, or related field

• Minimum 2 years of experience in communications, marketing, and project management

• Excellent project management and organizational skills

• Basic knowledge of print production; proficient in all Microsoft applications

• Exceptional interpersonal skills with strong customer service orientation

• Highly motivated and proactive “can-do” attitude

Benefits

• Comprehensive benefits supporting physical, emotional, and financial well-being and protection for unexpected life events

• Benefits eligibility depends on employment classification