
Strategic Partner Manager (GSI)
ServiceNow
New York, NY • 1h ago • Remote
Senior
Remote
140,040 - 200,000 USD/yr
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Quick Facts
Role: Strategic Partner Manager (GSI)
Work style: 100% remote (desired proximity to Partner HQ and major airport)
Description
Own all partner activities for assigned GSIs and partner ecosystems, working closely with Marketing, RPMs, Services, and Sales to drive success. Develop joint go-to-market and business plans, run regular partner update meetings and QBRs, and ensure contracts are current. Lead partner sales alignment (AE alignment, deal registration, opportunity management, close plans, and forecasting) while coordinating partner marketing, enablement, and program compliance—and act as an escalation point for sales/services issues.
Responsibilities
Develop joint go-to-market and business plans for assigned partners
Coordinate with ServiceNow counterparts to focus on the right GSI partners and strategic initiatives
Conduct regular update meetings and QBRs with partners and internal executives
Ensure proper contracts are in place and up to date
Align with GSI counterparts in other regions for consistency and collaboration
Manage non-strategic GSI reactively within the assigned region
Use relationships to drive visibility within KPMG and DXC
Partner sales: drive AE alignment, deal registration, opportunity management, close plans, and forecast reporting
Partner marketing: own and manage the marketing plan (MDF, market-to activities, participation in partner programs, event sponsorships)
Partner enablement: schedule and conduct sessions; drive completion of required online courses; educate on partner value proposition and GTM
Partner program management and compliance
Engage strategic, distribution, and CSP partners and align with strategic partner managers to drive regional deals
Coordinate services: ensure appropriate managed/implementation services partner assignment per deal and document expectations
Educate field teams on partner value proposition and engagement approach
Coordinate introductions and meetings with partners via RPMs and AEs
Work with partner SEs to establish and use demo environments and COEs
Extend partner reach via collaboration with other technology, distribution, or CSP partners
Serve as escalation point for sales or services issues
Requirements
Minimum 8+ years prior channel sales experience
Experience designing partner business/channel sales and marketing plans
Understanding of and executive relationships with KPMG and DXC
Excellent communication and presentation skills
Self-motivated, independent thinker; understands the cybersecurity space; comfortable working remotely
Ability to sell complex solutions with services (endpoint, XDR/EDR, asset discovery/management)
Proven track record of quota achievement and demonstrated career stability
Benefits
Base pay range: $140,040–$200,000 (guideline), plus equity (when applicable) and variable/incentive compensation
Competitive On Target Earnings (OTE) incentive structure for sales positions
Health plans, flexible spending accounts, 401(k) with company match, ESPP, matching donations
Flexible time away plan and family leave programs
Compensation varies based on qualifications, skill level, competencies, and work location.
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