Office Automation Assistant

Quick Facts

• Role: Office Automation Assistant (GS-05)

• Focus: Provider enrollment, credentialing support, and administrative processing in a business office

Description

Support provider and facility enrollment into government and commercial third-party resources by maintaining and updating forms and electronic records. Retrieve and send time-sensitive state license and certification documents to keep provider numbers active, and track enrollment applications through logs. Provide administrative support for visitors and phone inquiries and enter/update provider enrollment data in online systems.

Responsibilities

• Initiate and maintain provider and facility enrollment into applicable third-party resources

• Oversee and update forms (including online forms) for provider licensure and assist with recredentialing

• Retrieve state license, board certification, and time-sensitive documents for payers to maintain active provider numbers

• Conduct enrollment processing and maintain tracking logs for applications

• Collaborate with credentialing, recruitment, acquisitions, and human resources

• Enter and update provider enrollment data in online portal systems

• Answer visitors and phone calls; refer to appropriate staff or provide requested information

Requirements

• U.S. citizenship

• Selective Service registration (for males born after 12/31/1959)

• Pass E-Verify employment verification

• Complete a federal background investigation as a condition of employment

• Demonstrate financial responsibility (maintain good standing; no substantial delinquent/unresolved obligations)

• Comply with IHS Employee Immunization Policy for vaccine-preventable diseases when assigned to IHS facilities

• Set up direct deposit

• Provide two valid forms of identification prior to appointment (REAL ID-compliant if state ID/driver’s license)

• Meet GS-05 qualification requirements through specialized experience and/or education

• Typing proficiency: at least 40 words per minute (5-minute sample; ≤ 3 errors)

• Meet all qualification requirements within 30 days of the closing date

Benefits

Benefits are available (see agency benefits listing).