Senior Web Program Manager

Washington Metroplitan Area Transit Authority

Washington, DC • 41m ago • On-site

Senior

On-site

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Quick Facts

  • Role: Senior Web Program Manager

Description

Lead enterprise web and application modernization initiatives, translating business needs into secure, scalable low/no-code web solutions and automation. Provide authority-level technical direction, plan and execute multiple concurrent web programs, and ensure accessibility compliance (Section 508) and high-quality user experiences. Manage budgets, progress reporting, cost allocation, and oversight of development and live business applications.

Responsibilities

  • Deploy and manage authority-wide web-related information resources and applications.

  • Direct web application development using low/no-code and application development approaches; support business process automation and technology management plans.

  • Coordinate business-unit web development into a cohesive authority-wide low/no-code development plan.

  • Guide and oversee development and regular staff in web systems and supporting tools.

  • Lead with engineers and business representatives to develop, conduct, and maintain live business web applications.

  • Develop ideas for new web applications aligned to strategic transformation initiatives.

  • Advise and direct mobile application development for new and redesigned/reorganized departments.

  • Oversee Web Application Management suites and tools; perform QA review for online applications.

  • Ensure ease of use, plain-English guidance, and appropriate UX to maintain Section 508 compliance.

  • Develop and submit realistic project budgets and provide progress reports including task register, payments, and issues affecting schedule.

  • Manage invoice review/approval and cost allocation aligned to appropriate projects.

Requirements

  • Bachelor’s degree in a related field, or high school diploma/GED plus 4 years of progressively responsible experience in web design/development including large-scale project management.

  • 7+ years of web design and development experience, including managing large-scale web development projects.

  • API/back-end framework experience using Express or Fastify.

  • API experience using REST and GraphQL.

Benefits

  • Safety-focused work environment with accountability for safety policies and reporting consistent with the Agency Safety Plan.

  • Equal opportunity employer.

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