Director of Performance Analytics

Salesforce

San Francisco, CA • 27m ago • Hybrid

Senior

Hybrid

164,000 - 261,500 USD/yr

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Quick Facts

  • Role: Director of Performance Analytics

  • Function: Performance analytics and global sales enablement measurement (CoE)

Description

Lead the global performance analytics strategy by translating it into a prioritized roadmap and running the function as a Center of Excellence for data-driven enablement decisions. Own the measurement ecosystem, implement a single globally recognized measurement framework, and pilot AI-enabled assessment approaches to validate seller skills and behaviors. Deliver and iterate the “AE Readiness Index” across operating units and embed predictive success metrics into the enablement operating model.

Responsibilities

  • Translate performance analytics strategy into an annual fiscal-year roadmap and operate it as a CoE

  • Implement, drive adoption, and govern a unified global measurement framework

  • Run pilots for AI-driven assessments and agentic interactions; turn learnings into repeatable measurement practices

  • Build, launch, and iterate the “AE Readiness Index” across Operating Units for a 360-degree seller readiness view

  • Embed success metrics into the enablement operating model using predictive insights

  • Partner with data, technology, and enablement teams to deliver and iterate AI-powered measurement solutions

  • Drive working cadence across a cross-functional community of practice and escalate cross-team trade-offs to senior leadership

  • Build, coach, and develop an analytics and measurement team; set priorities and quality standards

Requirements

  • 10+ years in business or technology consulting with a proven track record delivering large-scale performance and analytics initiatives

  • Advanced fluency using analytical tools (e.g., SQL, Tableau, Power BI) to manipulate large datasets

  • Proven ability to translate complex analytical models into clear narratives and Executive Packs for senior stakeholders

  • Strong influence and stakeholder management skills across a complex global organization

Benefits

  • Benefits and resources to support work-life balance and help you be your best

  • AI agents to accelerate impact

  • Time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program

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