Principal Business System Analyst, Engineering Operations

Quick Facts

• Role: Principal Business System Analyst (Engineering Operations)

• Focus: Scaling engineering planning, prioritization, delivery, and AI initiative execution

Description

Lead operational planning across engineering teams to align roadmaps, capacity, and commitments with business priorities for enterprise platforms and AI initiatives. Establish portfolio review and delivery tracking cadence, drive cross-functional execution, and improve intake/prioritization to make resource decisions and tradeoffs clear. Define metrics linking delivery to platform reliability, employee efficiency, and business value, using automation and AI to improve workflows and decisions.

Responsibilities

• Lead operational planning across engineering teams

• Establish cadence for portfolio reviews, delivery tracking, risk management, and leadership updates

• Drive cross-functional execution and resolve dependencies with clear ownership

• Improve intake and prioritization processes for resource and delivery tradeoff decisions

• Coordinate launch readiness and adoption with engineering and product leaders

• Define metrics connecting delivery to reliability, efficiency, and business value

• Use automation and AI to improve operational workflows, reporting, and decision-making

• Bring structure to ambiguous initiatives and surface decisions needing leadership alignment

Requirements

• Bachelor’s degree in Engineering, Computer Science, Business, or related field, or equivalent experience with 15+ years

• Significant experience leading engineering operations, technical programs, or complex enterprise technology portfolios

• Track record of improving planning and execution across multiple engineering teams

• Strong judgment in prioritization, resource planning, dependency management, and navigating ambitious commitments

• Ability to influence senior collaborators, build alignment, and drive accountability across boundaries

• Experience defining meaningful metrics and translating data into recommendations and decisions

• Clear communication, including concise executive reporting and recommendations on risks and tradeoffs

• Technical proficiency across enterprise platforms, software delivery, and AI-enabled experiences

Benefits

• Base salary range: $196,000–$310,500 (based on location and experience)

• Eligible for equity and benefits