Product Manager
Primetric by BigTime
Wrocław, Poland • 20m ago • Remote
Mid
Remote
19,000 - 21,000 PLN/yr
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Quick Facts
Role: Product Manager
Domain: PSA (professional services automation) resource management (staffing, demand, capacity, forecasting)
Description
Lead a product pod for the Resource Management surface in a next-generation PSA platform, defining what resourcing and staffing becomes for the future while continuing to deliver the current roadmap. Own forecasting and decision-support capabilities—demand/capacity forecasting, utilization and bench visibility, staffing-driven margin, and revenue per billable consultant. Produce detailed specifications for engineering, backed by customer evidence and usage data, including acceptance criteria for AI-assisted recommendations.
Responsibilities
Demand and capacity forecasting from pipeline and signed work to predict staffing gaps that drive hiring decisions
Billable utilization and bench visibility, including time-to-staff and cost of unbilled availability
Translate staffing decisions into skill/availability/cost/margin trade-offs and surface this at the moment of decision
Link returned capacity to billable hours and realized rate (revenue per billable consultant)
Own the current Resource Management product surface: staffing/allocation, skills/certifications tracking, leave and calendars, and the permissions model
Define the next-generation specification for the same surface, grounded in deep knowledge of the current product
Write precise resourcing specifications for an AI-native platform
Engage with resource managers and operations leaders to convert insights into prioritized requirements
Track the workforce-planning software market and incorporate competitive/customer pressure into roadmap decisions
Prioritize features supported by usage and customer evidence
Partner daily with engineering and design inside the pod and across pods owning delivery execution and commercial data
Define acceptance criteria, including for AI-assisted staffing recommendations, and maintain quality before release
Coordinate with Sales, Marketing, Customer Experience, and Finance so the roadmap reflects deal wins and retention needs
Own the resource and capacity data contract used by other product areas
Requirements
4+ years of product management experience on a B2B SaaS product
Proven track record of shipping capabilities customers actually adopted
Strong customer relationship management and collaboration (participate in customer calls)
Strong written communication and evidence-driven decision-making
Collaboration, communication, and accountability working with a globally distributed team
Comfort operating with ambiguity
Experience working directly with engineering on data models and system design
AI-native working style: use AI to draft/maintain specs, perform competitive analysis, synthesize customer research, and prototype quickly
Deep understanding of resourcing, staffing, capacity planning, or workforce management (operations, product, or PSA/workforce-management experience)
Benefits
Flexible work model (office or hybrid)
Contract of employment or B2B
Private healthcare
Cafeteria system & Multisport
Modern office in the center of Wrocław
Business trips to the USA
Open and collaborative culture
Team events and integration trips
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