Head of IT and Records Services Department

Quick Facts

• Comprehensive management, coordination, and development of ICT and electronic records services
• Lead ICT strategy, governance standards, cybersecurity, and ICT public procurement
• Oversee PKI and certification services operations and electronic document lifecycle coordination

Description

Lead the end-to-end ICT and electronic records services agenda, including strategy, development, standards, and digital transformation initiatives. You will define and enforce policies across ICT, cybersecurity, document management, and data governance, while ensuring effective planning, financing, and efficient use of ICT resources. The role also requires risk identification and practical process steps to achieve the department’s defined goals.

Responsibilities

• Manage, coordinate, and develop ICT and electronic records services within the organization
• Create and implement ICT strategy and information system development concepts, digital services, document administration, and related processes
• Provide conceptual, methodological, analytical, and coordination activities for ICT and electronic records services
• Set and enforce policies, standards, and rules for ICT, cybersecurity, document administration, and data governance
• Plan, finance, and ensure effective spending of ICT resources (technologies, systems, and related services)
• Manage and coordinate preparation and implementation of ICT public tenders
• Provide methodological leadership and expert support to regional and offsite units
• Manage operations and development of the organization’s Public Key Infrastructure (PKI) and certification services
• Coordinate activities related to digital transformation, electronicization of agendas, and electronic document lifecycle management
• Collaborate with public authorities, ICT service providers, and external partners on development and operations of information systems

Requirements

• Master’s degree or Bachelor’s degree, or secondary education with high school graduation and at least 5 years of relevant experience
• At least 1 year of experience in public or state administration
• Proven knowledge of IT service management
• Practical knowledge of IT environments, information systems, and technology components, including information and cybersecurity
• Experience managing an internal IT team and managing external ICT service and solution providers
• Experience preparing and implementing ICT public procurement in accordance with Act No. 134/2016
• Experience implementing Act No. 264/2025 on cybersecurity
• Organizational and communication skills
• Analytical approach to solving project challenges
• Security clearance eligibility for access to classified information (Confidential), or willingness to undergo the security assessment process
• Czech citizenship, citizenship of another EU member state, or citizenship of an EEA contracting state
• Criminal record clearance
• Meet conditions of Section 2 of Act No. 451/1991 and have a lustration clearance certificate
• Submit a concept for ICT and electronic records services development and management (minimum 3, maximum 5 standard pages) focusing on an effective organizational structure, identification of key risks and risk management approaches, and concrete measures and process steps

Benefits

• Pay grade per Government Decree No. 341/2017 (14th pay grade), personal allowance, and quarterly bonus
• 5 weeks of vacation and 5 sick days
• Work from home up to 4 days per month
• Flexible start and end of working hours
• Meal allowance
• Pension contribution
• Opportunities for professional development and expert training
• Preferential mobile plan (also for family members)
• Friendly work environment and human approach
• Stable employment
• Office in central Prague with excellent transport access
• Option to use a recreational cottage in Harrachov
• Position suitable for persons with disabilities