Key Account Manager

Quick Facts

• Role: Key Account Manager (Enterprise / strategic accounts)

Description

The Key Account Manager will build and maintain strategic enterprise relationships by understanding customer business and technology priorities and identifying new business opportunities. The role focuses on long-term partnerships and measurable customer impact, not selling individual services at any cost. You will lead complex sales cases from first meetings and solution proposals through to contract closure while coordinating specialists across the organization.

Responsibilities

• Build and develop long-term relationships with strategic enterprise customers

• Lead discussions with IT management, business leadership, and C-level stakeholders

• Identify where customer priorities align with the technical capabilities of teams

• Grow existing customer collaborations and open new business opportunities

• Manage end-to-end commercial cases: first contact → solution proposal → partnership agreement

• Collaborate with pre-sales specialists, consultants, and delivery teams

• Think beyond the current deal by planning for future customer growth

Requirements

• Experience in B2B sales in the IT domain, preferably with enterprise customers

• Familiarity with how large organizations make technology investment decisions

• Experience running negotiations with diverse stakeholders, including senior management

• Ability to handle complex deals with longer decision cycles

• Ability to independently identify, develop, and drive opportunities to successful outcomes

• Ability to translate customer needs into input for technical specialists

• Strong relationship orientation based on trust, reliability, and long-term engagement

Benefits

• Business role focused on strategic customers and long-term partnerships

• Backing from a technology group with a broad portfolio of competencies

• Collaboration with experienced pre-sales and delivery teams

• Space for autonomy and your own sales initiatives

• Work in Prague and Plzeň (and surrounding areas)