IT Application Manager / IT Applications Consultant

Quick Facts

• Role: IT Application Manager / IT Applications Consultant

• Focus: Application support, technical consulting, process automation, and AI enablement

Description

Support and improve modern business applications to ensure reliability, performance, and user friendliness. Translate business requirements into technical IT solutions, manage incidents/patches/changes via ITSM, and coordinate external providers alongside internal departments. Contribute to integration of new applications and to digital optimization initiatives, including process automation and the use of AI.

Responsibilities

• Configure, maintain, and further develop IT applications, including Microsoft Teams, Projektron BCS, Jira, customer portals and apps, RPA, Microsoft SharePoint, and other digital transformation tools
• Analyze business requirements and implement technical IT solutions
• Support integration of new applications and participate in process analyses and digital optimization projects
• Maintain and develop user and authorization (access) structures
• Coordinate external service providers and collaborate closely with internal business departments
• Create and maintain technical documentation and training materials
• Contribute to IT projects focused on process automation and adoption of new technologies, especially AI

Requirements

• Completed degree in Computer Science, Business Informatics, or a comparable qualification
• Knowledge of application support (incident, patch, and change management) and confident use of ITSM tools and ticketing systems
• Basic understanding of IT security requirements and data protection regulations (GDPR)
• Database fundamentals (SQL) and scripting knowledge are an advantage
• Experience coordinating external service providers and working with internal specialist departments
• Strong communication skills and team orientation
• Analytical thinking, structured approach, and understanding of business processes
• Responsibility, self-drive, flexibility, and openness to new technologies
• Excellent German (spoken and written) at least C1
• Good professional English skills

Benefits

• Creative scope to shape the IT landscape
• Modern IT environment and development opportunities
• 38-hour work week with flexible working hours and the option for mobile work
• 30 days of vacation
• Tariff-based compensation per AVEU
• Meal allowance and other social benefits (job ticket, Jobrad, health courses, leisure card, employee events)
• Company pension plan and additional protections including accident insurance
• Support for systematic staff development, health, and work-life balance
• Position is generally suitable for people with severe disabilities