Junior Parts Service Specialist

Quick Facts

Role: Junior Parts Service Specialist (m/w/d)

Focus: Spare-parts inquiries, technical problem-solving, and quotation preparation for service teams.

Description

Support the parts service to ensure smooth operations and keep international customers’ production on track. You will review incoming spare-part requests, solve technical tasks, and prepare tailored offer packages based on bills of materials. You will also collaborate with Construction and Service on plant retrofits, overhauls, and upgrades, including alternatives for parts that are no longer available.

Responsibilities

• Check incoming spare-part requests and resolve complex technical issues
• Create well-matched quotation packages for service teams based on bills of materials
• Contribute to planning equipment conversions, overhauls, and upgrades
• Work with Construction to develop optimal alternatives for components no longer available
• With Service and Construction, help keep machines running and secure long-term equipment performance

Requirements

• Successfully completed technical training (e.g., Industrial Mechanic, Electronics Technician, Mechatronics Technician)
• Ideally first practical work experience
• Reliable reading of technical drawings and bills of materials
• Enjoy contributing to team success with ownership and independence
• Reliable, team- and customer-oriented working style; able to stay calm even with complex tasks
• Familiarity with MS Office, quick comprehension, and willingness to continuously develop

Benefits

• Permanent contract
• Interesting, independent responsibilities
• Thorough onboarding within the team
• 33 vacation days
• Company pension plan
• Earnings-based variable special payment
• Flexible working time models
• On-site sports room
• Subsidized cafeteria
• Bike leasing
• Corporate benefits program