CLM Application Specialist / Systems Administrator

Quick Facts

• Work mode: 100% remote

• Start: ASAP

Description

Support and administer a contract lifecycle management (CLM) platform within a global enterprise modernization initiative. You will lead legacy document/record migrations, configure secure repositories and workflows, manage integrations (e-signature, document generation, and Microsoft 365/SSO), and provide Level 1–3 application support.

Responsibilities

• Lead and support migration of documents and records from legacy platforms into a modern CLM solution
• Manage data import/export activities and ensure data quality across enterprise systems
• Configure and maintain secure document repositories and data transfer mechanisms
• Collaborate with business analysts and stakeholders to design and optimize data structures and business processes
• Configure workflows, user access, notifications, and automated email alerts
• Manage and maintain integrations with electronic signature solutions and document generation tools
• Coordinate IT activities including authentication, SSO configuration, certificate management, and Microsoft 365 integrations
• Provide Level 1, 2, and 3 support; troubleshoot incidents; investigate workflow issues; perform database reporting
• Handle bulk data updates and support system administration activities
• Test applications, integrations, workflows, and new releases to ensure business continuity
• Coordinate with software vendors: report defects, manage escalations, and validate delivered fixes
• Support end users through trainings, documentation, tutorials, and knowledge-sharing sessions

Requirements

• Experience working with enterprise SaaS applications in an administration, support, or implementation role
• Hands-on experience with data migration projects and understanding of data structures in SaaS/PaaS environments
• Experience with Salesforce administration or migration tools such as Salesforce Inspector and Salesforce Data Loader
• Knowledge of business process configuration and workflow management
• Experience supporting business applications and handling incident/service requests
• Understanding of system integrations, user management, and access control concepts
• Strong troubleshooting and analytical skills
• Experience working with business stakeholders and translating business requirements into system configurations
• Very good English communication skills

Benefits

• Dedicated agent support for continuity, communication, and day-to-day administration
• Access to learning and development resources (including DataCamp and Coursera)
• Consultant Development Program with personalized professional development
• Comprehensive benefits package, including private healthcare and life insurance
• Community and networking events with experienced IT experts