IT Application Specialist

Quick Facts

• Role: IT Application Specialist

• Focus: EDA systems, healthcare communication (KIM), TI infrastructure, and application support

Description

You will capture, validate, and clarify new functional and legal requirements, and help develop EDA processes. The position includes administering EDA systems, performing first and second level support with independent troubleshooting, and escalating qualified issues to third level support. You will also support and evolve KIM and the TI infrastructure (including technical support for connectors, card readers, and related components), participate in projects such as FHIR, advise stakeholders on EDA-related topics, and perform database queries.

Responsibilities

• Capture, validate, and specify new functional and legal requirements and further develop EDA procedures

• Administer EDA systems and provide First and Second Level Support, including independent fault analysis and resolution at system level, and qualified handover to 3rd level support

• Maintain and further develop KIM (communication in healthcare) and TI infrastructure, including technical support for connectors, card readers, and other technical components

• Contribute to projects or lead sub-projects (e.g., FHIR) and support product teams

• Advise internal and external stakeholders on functional and technical questions related to EDA procedures (e.g., state associations, Gematik, software vendors, expert committees)

• Perform database queries

Requirements

• Completed degree (Bachelor or University of Applied Sciences diploma) in Information, Health/Health-Care Management, or equivalent knowledge and experience

• Alternatively: completed vocational training plus long-term experience in the relevant scope of work

• Good knowledge of the German healthcare system and in SQL, plus experience supporting IT systems

• Strong analytical, conceptual, and problem-solving skills

• Independent, structured, solution-oriented working style

• Teamwork and strong communication skills with a high service orientation

• German language skills (spoken and written) at least CEFR C1

Benefits

• Meaningful and varied work

• Secure salary based on BG-AT with special payment and performance bonus

• Flexible working hours; individual part-time arrangements

• 30 days of vacation per year

• Up to three days of mobile work per week depending on the role profile

• Inclusion, ergonomic workplace equipment, sports and movement offers

• Extensive training and development program

• Company pension scheme (VBL)