Mosaic Camera Technician

Join our fast-growing startup and help us scale and deliver best-in-class 360 camera system to some of the largest organizations on the planet! As a Mosaic Camera Technician, you will be responsible for assembling, maintaining, and repairing our cutting-edge Mosaic cameras.  With your experience in working with electronic devices, some user experience with the Linux operating system, and your interest in electronics and mechanics, you will help ensure our customers receive top-notch devices, service and support.

Responsibilities:

• Assemble, maintain, and repair Mosaic cameras and related electronic devices

• Troubleshoot issues with Mosaic cameras and related electronic devices

• Work with the technical support team to diagnose and resolve customer issues

• Maintain accurate records of work performed and parts used

• Stay current with new technologies, trends, and developments in the industry

• Collaborate with other technicians and departments to ensure that work is completed on time and to high standards

• Follow company policies and procedures to ensure that work is performed in a safe and efficient manner

• Continuously improve the assembly and repair processes to ensure that we provide the best quality service to our customers

• Prepare and mount necessary equipment onto car for data collection

• Operate vehicle-mounted or backpack-style camera following detailed guidelines to collect high-quality data

• Conduct field-based troubleshooting and detailed incident reporting

Requirements:

• Some experience with assembling (or repairing) electronic devices, such as assembling computers, servicing/repairing smartphones, or servicing electronics

• Some user experience with the Linux operating system, such as being able to run a script, connect remotely to a computer, or run a command to read a logfile

• Interest in electronics/mechanics and willingness to learn all the details about the operation of our camera

• Skilled hands and the ability to handle/repair very expensive industrial electronic devices

• Responsible and reliable with the ability to troubleshoot and service devices that cost 20k+ EUR

• Ability to read technical documentation in English

• Driver’s licence category B (active driver)

Nice to have:

• Linux poweruser

• Some experience with building own electronics circuits, either PCB design or playing with Arduino or Raspberry Pi

• Fluent in English