Microsoft Exchange Administrator (German)

Quick Facts

• Role: Microsoft Exchange Administrator (German)

• Type: B2B contract, 12 months with possible extensions

• Start: 01/01/2027

• Work model: 100% remote, full-time

• Schedule: 13:00–21:00

• Languages: English and German (German mandatory, at least B2)

• Pay: Up to 125 PLN/h netto + VAT

Description

Join an infrastructure operations team supporting enterprise customers in a highly regulated financial-services environment. This role focuses on Microsoft Exchange messaging administration and operations—monitoring, provisioning, incident handling, and operational support—rather than project architecture or development.

Responsibilities

• Provide 2nd and 3rd level support within the Windows environment

• Administer and operate Microsoft Exchange on-premises and Exchange Online

• Handle service requests, incidents, and operational tasks in line with SLA and ITIL processes

• Provision and manage Exchange recipients, mailboxes, and related objects

• Support provisioning activities including selected XML-based processes

• Troubleshoot complex Exchange and Messaging incidents

• Work with Active Directory objects and Exchange-related dependencies

• Support migrations, changes, and technical provisioning activities

• Prepare operational and migration documentation

• Monitor messaging environments and prevent unnecessary escalations

• Work with ServiceNow and BMC Remedy ticketing systems

• Coordinate with Microsoft Teams, Skype, and other specialist teams when escalation is needed

• Communicate directly with end customers when required

Requirements

• Strong hands-on experience with Microsoft Exchange Server (on-premises)

• Strong experience with Exchange Online

• Good understanding of hybrid messaging environments

• Strong Active Directory knowledge (Exchange-related objects and structures)

• Experience with Exchange recipient and mailbox provisioning

• Hands-on L2/L3 troubleshooting experience

• Experience with structured incident, change, and request-management processes

• Understanding of ITIL-based operations

• German fluency (mandatory, at least B2) for tickets/requests/end-customer communication

Benefits

• Remote work (100%), full-time schedule

• Contract length: 12 months with extensions

• Rate: up to 125 PLN/h netto + VAT