Senior Account Manager (Microsoft Dynamics 365 & Power Platform)

Quick Facts

Focus: New business and account growth for Microsoft Dynamics 365 and Power Platform solutions.
Regions: Czechia, DACH, and Switzerland.
Commercial ownership: Contracts, rates, change requests, billable hours, and invoicing.

Description

You will own new client acquisition and grow existing relationships by building a pipeline of Microsoft Dynamics 365 and Power Platform opportunities. You’ll work with delivery teams to shape the right solutions and with Microsoft account teams to convert co-sell and partner opportunities into real business. You will also look beyond the first project to drive continuous development and platform-related services.

Responsibilities

• Identify, open, and win new clients; develop selected existing accounts
• Manage a mid-market to upper-mid-market B2B portfolio (mainly manufacturing, distribution, and technology)
• Build and run a pipeline of Dynamics 365 and Power Platform opportunities
• Collaborate with delivery teams to define solutions
• Spot expansion paths: continuous development, SLA, platform takeover, and other services
• Collaborate with Microsoft account teams on co-sell/partner opportunities
• Handle commercial workstreams: contracts, rates, change requests, billable hours, invoicing
• Address commercial topics early to protect client relationships

Requirements

• 5+ years of B2B technology sales experience
• Ideally experience within or alongside the Microsoft partner ecosystem
• Good understanding of CRM and Microsoft business applications, especially Dynamics 365 Sales, Customer Service, Field Service, and Power Platform
• Experience with project-based technology sales and knowledge of SaaS licensing and partner business models
• Proven stakeholder management and account development ability
• Existing Microsoft network and experience working with Microsoft account teams on co-sell opportunities
• Track record of winning new business and growing accounts
• Comfort with commercial discussions: rates, scope changes, contracts, and similar topics

Benefits

Not specified in the provided job offer text.