Account Manager (CDP & Customer Data)

Quick Facts

• Role: Account Manager (CDP & Customer Data)
• Scope: Czech and international accounts
• Work style: On-site or hybrid (Prague)

Description

Own client relationships from onboarding through renewal as a trusted advisor. Translate business goals into a CDP and engagement roadmap that the delivery team executes, and drive revenue through renewals, upsell, and expansion. Prepare client meetings using AI-driven account signals to uncover underused opportunities and turn conversations into growth.

Responsibilities

• Own client relationships end-to-end (onboarding to renewal)
• Build CDP and customer engagement roadmaps aligned with business goals
• Manage renewals and drive upsell/expansion using strong account metrics
• Coordinate specialists/consultants so clients see value, not just delivery tickets
• Use AI tools (e.g., internal agent/meeting support) to flag expansion opportunities

Requirements

• Experience owning client relationships in MarTech, CDP, CRM, agency, or SaaS consulting
• Ability to challenge clients and advise effectively based on knowledge of the data space
• Comfort with revenue conversations and long-term enterprise account management
• Experience navigating formal stakeholder structures and communicating with senior executives
• Professional English; Czech is a strong advantage

Benefits

• Real ownership from day one
• Intense but supportive environment (owner mindset)
• Hybrid work from Prague with mostly-remote flexibility and regular in-person meetups
• Culture values: ownership, openness, respect & selflessness, growth; impact and quality over quantity