IT Systems Analyst

Quick Facts

Role: IT Systems Analyst

Focus: Enterprise application & ERP support, business analysis, system integration, and automation

ERP: SAP S/4HANA preferred (SAP ECC acceptable) or willingness to learn SAP

Description

Proactive and analytical IT Systems Analyst supporting and enhancing enterprise applications, business processes, and digital transformation initiatives. The role combines business analysis, application support, troubleshooting, and continuous improvement, including ERP support (particularly SAP S/4HANA). You will also help with system integrations, API/data flows, and automation efforts.

Responsibilities

• Provide application support for SAP S/4HANA or other ERP systems
• Investigate, troubleshoot, and resolve system and application issues
• Support business users with system functionality, data management, reporting, and process improvements
• Participate in testing, upgrades, implementation, and change management activities
• Assist with user training and documentation
• Gather, analyze, and document business requirements; translate them into functional and technical specifications
• Work with stakeholders to understand operational processes and identify improvement opportunities
• Serve as a liaison between business users, vendors, and technical teams
• Support system-to-system integrations and data exchange processes, including API-based integrations and interface monitoring
• Handle structured data formats such as JSON, XML, and CSV
• Assist with ETL processes and data migration activities; troubleshoot integration and data flow issues
• Participate in automation initiatives using Robotic Process Automation (RPA) technologies
• Support databases and application-related data management activities
• Develop and maintain simple scripts, reports, or utilities where required
• Collaborate with infrastructure, development, and external vendor teams when necessary

Optional support areas: BPM/workflow (Nintex K2 Cloud), Document Management Systems (Oracle DMS), Expense Management (SAP Concur), and other enterprise business applications.

Requirements

• Experience in IT application support, systems support, business analysis, or a related role
• Understanding of IT infrastructure fundamentals (networks, servers, enterprise application environments)
• Knowledge of databases and SQL concepts
• Knowledge of ETL concepts and data processing
• Knowledge of APIs and web services
• Knowledge of JSON and XML data formats
• Understanding of software development lifecycle principles
• Robotic Process Automation (RPA) concepts
• Ability to gather, analyze, and document business requirements
• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management skills
• Ability to work independently and within cross-functional teams
• ERP experience preferred: SAP S/4HANA or SAP ECC (or strong willingness to learn SAP and enterprise business processes)

Benefits

• Flexible working hours
• 5 weeks of vacation
• 5 sick days per year
• Catering allowance
• Monthly contribution to Benefity.cz (cafeteria system)
• Pension insurance contribution
• Multisport card
• Opportunities for education and systematic development
• Free drinks at the workplace