Senior ServiceNow Engineer (IRM/GRC)

Quick Facts

• Role: Senior ServiceNow Engineer (IRM/GRC)

• Focus: IRM/GRC with TPRM and Privacy; implementation + long-term platform ownership

Description

Senior ServiceNow Engineer specializing in IRM/GRC, including TPRM and Privacy. The role combines technical implementation support with long-term ownership and operational responsibility under the guidance of the ServiceNow Platform Architect.

Responsibilities

• Configure and develop ServiceNow IRM/GRC, TPRM, and Privacy capabilities
• Support governance, compliance, risk management, and audit-related processes
• Participate in technical design reviews and implementation activities
• Review technical deliverables and configurations produced by implementation partners
• Support testing, deployment, and production readiness
• Maintain ServiceNow solutions after go-live
• Manage and retain technical knowledge transfer
• Provide Level 2 and Level 3 support after deployment
• Build platform enhancements, automations, integrations, and workflows
• Handle defect resolution, maintenance, and release activities
• Contribute to upgrades, platform optimization, and continuous improvement
• Ensure adherence to architecture, governance, security, and development standards

Requirements

• 3+ years of ServiceNow engineering/development experience
• Background in ServiceNow IRM, Risk Management, and Compliance
• Expertise in TPRM or Privacy capabilities
• Proficiency in ServiceNow configuration, scripting, and integration
• Ability to maintain operational ownership while collaborating with external partners
• Experience across the full lifecycle from implementation to operations, stabilization, enhancement delivery, and ongoing support
• Familiarity with greenfield ServiceNow implementations and enterprise-scale ServiceNow environments
• Preference for out-of-the-box solution design and platform standardization
• Flexibility to balance implementation activity with long-term platform ownership and operational support
• ServiceNow Certified System Administrator (CSA) required
• Certified Application Developer (CAD) and CIS-Risk and Compliance are a plus
• Excellent written and verbal English communication (B2+)

Benefits

• Stable pay and participation in the Employee Stock Purchase Plan (15% discount)
• Health insurance, multisport, and shopping vouchers
• Referral bonuses up to $2,000
• Hybrid-by-design with remote opportunity within Poland
• Business-driven relocation opportunities and chance to work abroad up to 60 days annually
• Career development, thought leadership, mentoring, and soft skills/well-being programs
• Certification support (Anthropic, Gemini, GCP, Azure, AWS) and English classes
• Office perks and corporate social/well-being events