Senior ServiceNow Engineer (IRM/GRC)

Quick Facts

• Role: Senior ServiceNow Engineer specializing in IRM/GRC (TPRM and Privacy)
• Focus: Build, run, and continuously improve ServiceNow capabilities for governance, compliance, risk, and audit processes

Description

You will configure and develop ServiceNow IRM/GRC capabilities—including TPRM and Privacy—support governance and compliance workflows, and ensure solutions are stable in production. The role combines technical design/review and partner deliverable validation with Level 2/3 operational support after go-live. You will drive enhancements, integrations, automations, defect resolution, and platform upgrades under the guidance of a ServiceNow Platform Architect.

Responsibilities

• Configure and develop ServiceNow IRM/GRC, TPRM, and Privacy capabilities
• Support governance, compliance, risk management, and audit-related processes
• Participate in technical design reviews and implementation activities
• Review technical deliverables and configurations produced by implementation partners
• Support testing, deployment, and production readiness
• Maintain ServiceNow solutions after go-live
• Receive and maintain technical knowledge transfer
• Provide Level 2 and Level 3 support after deployment
• Develop platform enhancements, automations, integrations, and workflows
• Perform defect resolution, maintenance, and release activities
• Contribute to upgrades, platform optimization, and continuous improvement
• Ensure adherence to architecture, governance, security, and development standards

Requirements

• 3+ years of ServiceNow engineering/development experience
• Background in ServiceNow IRM, Risk Management and Compliance
• Expertise in TPRM and/or Privacy capabilities
• Proficiency in configuration, scripting, and integration
• Ability to maintain operational ownership while collaborating with external partners
• Experience across the full lifecycle from implementation through transition to operations and ongoing support
• Familiarity with greenfield ServiceNow implementations and enterprise-scale environments
• Strong preference for out-of-the-box design and platform standardization
• Flexibility to balance implementation work with long-term platform ownership and governance
• ServiceNow Certified System Administrator (CSA) required
• Certified Application Developer (CAD) and CIS-Risk and Compliance are a plus
• English written and verbal communication skills (B2+)

Benefits

• Stable pay and Employee Stock Purchase Plan with a 15% discount
• Health insurance, Multisport, shopping vouchers
• Referral bonuses up to $2,000
• Growth opportunities: career development programs, thought leadership, mentoring, soft skills and well-being programs
• Certification support (Anthropic, Gemini, GCP, Azure, AWS), English classes
• Hybrid-by-design with opportunity for remote work within Poland; possibility to work abroad up to 60 days annually
• Business-driven relocation opportunities
• Corporate events and well-being events; office amenities and entertainment zones