Senior ServiceNow Engineer (IRM/GRC)

Quick Facts

• Role: Senior ServiceNow Engineer specializing in IRM/GRC (TPRM and Privacy)
• Focus: Implementation + long-term ServiceNow platform ownership and operational support

Description

You will configure and develop ServiceNow IRM/GRC capabilities, including TPRM and Privacy, while supporting governance, compliance, risk management, and audit-related processes. The role includes participating in technical design reviews, supporting testing and deployment readiness, maintaining solutions after go-live, and providing Level 2/3 support. You will also drive platform enhancements, automations, integrations, workflow development, defect resolution, maintenance, and continuous improvement.

Responsibilities

• Configure and develop ServiceNow IRM/GRC, TPRM, and Privacy capabilities
• Support governance, compliance, risk management, and audit-related processes
• Participate in technical design reviews and implementation activities
• Review technical deliverables and configurations produced by implementation partners
• Support testing, deployment, and production readiness
• Maintain ServiceNow solutions after go-live
• Receive and maintain technical knowledge transfer
• Provide Level 2 and Level 3 support after deployment
• Develop platform enhancements, automations, integrations, and workflows
• Perform defect resolution, maintenance, and release activities
• Contribute to upgrades, platform optimization, and continuous improvement
• Ensure adherence to architecture, governance, security, and development standards

Requirements

• 3+ years of ServiceNow engineering/development experience
• Background in ServiceNow IRM, Risk Management, and Compliance
• Expertise in TPRM or Privacy capabilities
• Proficiency in configuration, scripting, and integration
• Ability to maintain operational ownership while collaborating with external partners
• Experience across the full lifecycle from implementation to transition into operations and ongoing support
• Familiarity with greenfield ServiceNow implementations and enterprise-scale ServiceNow environments
• Strong preference for out-of-the-box solution design and platform standardization
• Flexibility to balance implementation activity with long-term platform ownership and operational support
• ServiceNow Certified System Administrator (CSA) required
• English written and verbal communication skills at B2+ level

Benefits

• Stable pay and participation in an Employee Stock Purchase Plan with a 15% discount
• Health insurance and multisport benefits
• Shopping vouchers and referral bonuses up to $2,000
• Career development programs, thought leadership, mentoring, and soft skills/well-being programs
• Certifications (Anthropic, Gemini, GCP, Azure, AWS) and English classes
• Hybrid work with opportunity to work remotely within Poland; chance to work abroad up to 60 days annually
• Business-driven relocation opportunities
• Corporate and social events; office amenities including entertainment and relaxation zones, table tennis and football, and free snacks/coffee