Senior Salesforce OmniStudio Developer

Quick Facts

• Role: Senior Salesforce OmniStudio Developer

Description

Lead hands-on development and operations for Salesforce OmniStudio solutions, including production incident resolution and deployment support. Own small-to-medium platform enhancements end-to-end while collaborating with teams in Agile ceremonies. Support Salesforce-based B2B customer service processes and perform routine system administration.

Responsibilities

• Support daily Salesforce operations
• Resolve production incidents
• Manage deployments, data patching, and service requests
• Assist Customer Service Representatives using Salesforce for B2B processes
• Deliver small-to-medium platform enhancements with end-to-end ownership
• Collaborate in Agile ceremonies (daily stand-ups, planning) for continuous platform improvements

Requirements

• 5+ years of Salesforce development experience
• Salesforce OmniStudio hands-on experience
• Salesforce Industries hands-on experience (Comms, Media, or Energy)
• English proficiency (B2+)
• Salesforce certifications in OmniStudio and Salesforce Industries

Benefits

• Opportunity to work in an Agile environment and collaborate with distributed teams