Business Req. Analyst III

Quick Facts

• Collects and documents customer requirements for complex solution implementations (new implementations, upgrades, add-on modules/features, and betas)
• Assesses system requirements across hardware, networks, software application, and custom requirements
• Creates Customer Requirements Document (CRD) / Requirements Document (RD) and supporting documentation
• Acts as a liaison between customer and internal technical/administrative teams
• May lead development and facilitation of test planning

Description

The Senior Business Requirements Analyst is responsible for collecting and documenting client requirements for complex solution implementations, including new client implementations, upgrades, add-ons, and betas. The role communicates with the client to assess system requirements across hardware, networks, software applications, and custom requirements, then uses gathered information plus internal process/product knowledge to write the RD and other required documents. Responsibilities may continue through the project life cycle to support the project team in understanding and updating business requirements, and the analyst may lead test planning.

Job Responsibilities

• Collect and assess customer requirements for network, software application, environment information, and custom requirements
• Facilitate discovery meetings with customer and internal resources to develop and review the RD
• Lead and/or support SOW creation to ensure client requirements are captured for accurate estimates (within 10% of actual costs, excluding scope changes)
• Create the RD for the complete defined solution to define configuration, modifications, and deployment; update the document throughout discovery
• Define documentation requirements for the engagement, include custom documentation effort in estimates, and acquire client signoff as appropriate
• Organize and facilitate transition meetings with the implementation team to review product setup requirements; may continue in a QA role to ensure delivery matches the RD

Requirements

• Bachelor’s in Computer Science, Business Analytics, or Technical writing with 3 years experience OR HS/GED with 7 years experience working in multiple financial and/or remittance check processing systems
• 2+ years leading discovery for financial technology projects
• Proficiency in MS Office (MS Word, Excel, PowerPoint)
• Must be 18 years of age or older
• Not permitted for the listed locations: Alaska, California, Colorado, Connecticut, District of Columbia, Hawaii, Illinois, Idaho, Louisiana, Maine, Maryland, Massachusetts, Mississippi, Montana, New Jersey, New Mexico, New York, North Dakota, Puerto Rico, Rhode Island, South Dakota, Utah, Virginia, Vermont, Washington, West Virginia, Wyoming

Benefits

• Healthcare (Medical, Dental, Vision)
• Paid Time Off, Volunteer Time Off, and Holidays
• Employer-Matched Retirement Plan
• Employee Stock Purchase Plan
• Short-Term and Long-Term Disability
• Infertility Treatment, Adoption and Surrogacy Assistance
• Tuition Reimbursement