UX Designer / Researcher (On-site)

Quick Facts

• Clearance: Must be a US Citizen with an active Secret Security Clearance
• Work Environment: On-site, Cristal City, Arlington, VA

Description

The role is responsible for planning and conducting user research, translating research into actionable UX recommendations, and designing and improving PeopleSoft HCM experiences using Fluid UI concepts. You will collaborate with PeopleSoft developers, functional analysts, product owners, testers, and business stakeholders to refine requirements and ensure designs are implemented as intended.

Responsibilities

• Plan and conduct user research (interviews, contextual inquiry, observation, usability testing, surveys, task analysis)
• Translate research into actionable recommendations, personas/user profiles, journey maps, task flows, usability findings, and prioritized design opportunities
• Design and improve PeopleSoft HCM experiences using Fluid UI concepts (homepages, tiles, navigation, responsive pages, search, forms, dashboards, end-to-end workflows)
• Create wireframes, mockups, prototypes, interaction specifications, and other design artifacts
• Collaborate with cross-functional teams to refine requirements and ensure feasibility and correct implementation
• Evaluate existing PeopleSoft pages/workflows for usability, consistency, efficiency, and accessibility; recommend improvements to reduce user effort and errors
• Conduct iterative usability testing and incorporate findings into design iterations
• Develop and maintain UX standards, reusable patterns, design guidance, research repositories, and supporting documentation across PeopleSoft HCM
• Apply Section 508 and WCAG accessibility considerations (keyboard navigation, screen-reader, readability, etc.) throughout research and design
• Identify and prioritize high-value UX improvements using user feedback, analytics, help desk trends, and observed task performance
• Participate in Agile/SAFe activities (backlog refinement, design reviews, demonstrations, acceptance discussions, release coordination)
• Partner with training, knowledge management, digital adoption, and help desk teams so user issues inform UX improvements

Requirements

• Must be a U.S. Citizen with an active Secret security clearance
• Bachelor’s degree in Human-Computer Interaction, UX Design, Human Factors, Psychology, Information Systems, Computer Science, Design, or a related field (equivalent experience may be considered)
• 3+ years of hands-on UX design/user research/interaction design/human-centered design experience supporting enterprise applications or complex digital products
• Hands-on PeopleSoft HCM and PeopleSoft Fluid UI experience (enterprise workflows, navigation, pages, transactions, and packaged-application constraints)
• Demonstrated experience conducting interviews, observation, usability testing, task analysis, research synthesis, and communicating actionable findings
• Strong interaction design skills (personas/user profiles, journey maps, task flows, wireframes, prototypes, mockups, design specifications)
• Experience with modern UX design and prototyping tools such as Figma, Adobe XD, Sketch, Axure, or comparable tools
• Strong communication and facilitation skills with ability to explain design rationale and collaborate with stakeholders

Benefits

• Full-time hires are eligible for the DXC benefit program
• Comprehensive benefits including health, dental, vision, employee wellness, life and disability insurance, retirement savings plan, paid holidays, and paid time off