Technical Delivery & Operations Lead – Casino Engineering

Quick Facts

• Location: Poland (fully remote)
• Job type: B2B, full time

Description

The Technical Delivery & Operations Lead – Casino Engineering coordinates Casino Engineering delivery and technical topics to improve coordination, visibility, and execution effectiveness across teams. The role enables effective execution by structuring information, maintaining a coherent technical roadmap, surfacing cross-team risks and dependencies, and strengthening alignment across initiatives while supporting existing engineering leadership.

Responsibilities

Stakeholder & Cross-Technology Alignment

• Act as a primary coordination point for Casino Engineering delivery and technical topics with Product and other Technology units.
• Coordinate shared initiatives and organisational dependencies with Engineering Managers and leaders outside Casino Engineering.
• Translate engineering realities into clear, structured, and data-backed communication for technical and non-technical stakeholders.
• Ensure ongoing alignment between technical priorities, delivery execution, and business goals.

Technical Delivery, Roadmap & Coordination

• Coordinate and structure delivery plans across Casino Engineering teams into a coherent, cross-team view.
• Maintain the Casino Engineering technical roadmap, including architecture evolution, platform improvements, resilience, and technical debt.
• Facilitate planning and alignment sessions with Engineering Managers, Principal Engineers, Product, and other stakeholders to review priorities, sequencing, and dependencies.
• Review insights from observability and monitoring tools (e.g., reliability, performance, operational health) and ensure resulting actions are reflected in delivery plans and roadmaps.
• Ensure the technical roadmap and delivery plans are consistently reflected in Jira.
• Track progress across teams, identifying risks, slippage, trade-offs, and dependencies early; work with Engineering Managers to address them.
• Support realistic planning by ensuring timelines, scope, and priorities are clearly understood and agreed.
• Support product and engineering prioritisation decisions using delivery, technical, and business data to recommend sequencing and trade-offs.

Engineering Operations, Productivity & Ways of Working

• Work with Casino Engineering Managers to ensure consistent use of productivity and delivery tools (e.g., Jira), including workflows, statuses, estimation approaches, and reporting.
• Establish, track, and evolve delivery and productivity metrics (e.g., throughput, predictability, flow, progress against plan).
• Analyse productivity and delivery data to identify trends, bottlenecks, and improvement opportunities.
• Prepare consolidated engineering status reports, delivery health views, and roadmap updates for leadership and stakeholders.
• Drive continuous improvement in engineering operations, planning practices, and ways of working across Casino Engineering.

Success Criteria

• Delivery plans and progress are transparent, reliable, and easy to understand for leadership and stakeholders.
• Technical initiatives, architecture work, and technical debt are visible, prioritised, and accurately represented in Jira.
• The technical roadmap is current, coherent, actively maintained, with priorities regularly agreed and reviewed.
• Cross-team risks and dependencies are identified early and managed proactively.
• Engineering Managers and Principal Engineers experience reduced coordination overhead and improved alignment.
• Fewer late-stage delivery surprises, with clearer expectations around scope, timelines, and trade-offs.
• Productivity and delivery metrics provide meaningful insight to support better planning and decision-making.
• Strong coordination between Casino Engineering and other Technology teams on shared initiatives.

Requirements

• Excellent communication skills to explain complex technical topics clearly and concisely to technical and non-technical audiences.
• Strong experience in technical delivery coordination, technical project/program management, or engineering operations.
• Proven experience working with internal technical and product stakeholders across multiple teams.
• Strong organisational, planning, and prioritisation skills with attention to detail.
• Ability to work effectively through influence rather than authority.
• Strong analytical and problem-solving skills to synthesise complex data and business information into actionable insights for product and engineering prioritisation.
• Experience working in Agile delivery environments and with modern engineering teams.
• Ability to learn and understand new technical domains sufficiently for planning, communication, and delivery alignment.
• Highly comfortable using AI and AI-powered tools, including those built internally at HRD, to support analysis, planning, and day-to-day decision-making.

Benefits

Not specified in the provided text.