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September 11, 2026

Application Maintenance & Operations Lead - Equities Technology

Senior • On-site

Gdynia, Poland

Quick Facts

  • Role: Application Maintenance & Operations Lead (Equities Technology)
  • Focus: Operational stability of the equity trading landscape

Description

Lead day-to-day operational support and continuous improvement of a trading technology platform in a front-office environment. Provide first and second line application support for equity trading and reporting platforms, including systems used for trade execution and reporting via TradeHub. Support stable market access by managing incidents, investigations, operational procedures, and rapid resolution of business-critical service events.

Responsibilities

  • Lead and develop a team of support engineers and consultants through daily work and support cases
  • Provide hands-on leadership for day-to-day tasks, incidents, investigations, and major operational events
  • Manage support shifts and ensure effective first and second line support for equity trading and reporting applications
  • Drive operational excellence through defined processes, controls, and monitoring
  • Oversee daily operational activities, including morning health checks and application readiness reviews
  • Act as the operational escalation point for business-critical incidents
  • Coordinate stakeholders across technology, vendors, exchanges, and business teams during incidents
  • Conduct root cause analysis and ensure lessons learned translate into lasting improvements
  • Lead infrastructure and platform initiatives to improve resilience, scalability, and operational efficiency
  • Manage relationships with internal stakeholders and external vendors
  • Support trading desks with clear, timely, transparent communication during incidents
  • Manage release planning and maintain the release calendar across engineering teams
  • Build a culture focused on ownership, accountability, stability, and continuous improvement

Requirements

  • Several years of experience within technology operations, application support or production management
  • Experience supporting business-critical and low-latency platforms
  • Strong knowledge of incident management and operational processes (ITIL)
  • Experience managing complex application landscapes involving multiple vendors and technologies
  • Experience driving root cause analysis and service improvement initiatives
  • Strong stakeholder management and communication skills
  • Structured and analytical approach to problem-solving
  • Experience working in regulated environments where availability, accuracy and control are essential

Benefits