Application Manager/SME for DORA

Salary: 500–800 PLN/day on B2B

Work model: Hybrid from Gdynia, Gdańsk, Warszawa or Łódź; 2–3 days per week from the office.

Benefits

• Flexible work organization
• International work environment with daily use of English
• Scandinavian organizational culture and work-life balance
• Time for additional training financed by Jit
• Regular integration meetings

Project

You will join a financial services project focused on supporting the DORA Register of Information through a business-critical data and reporting solution used to manage regulatory, procurement and third-party risk information. As an Application Manager/SME, you will be responsible for the lifecycle, stability and continuous improvement of the solution.

You will work closely with business stakeholders, vendors and technology teams to ensure reliable application performance, high data quality and reporting accuracy, while driving automation, optimizing data flows and contributing to scalable future-state solution design.

Responsibilities

• Manage the full application lifecycle of a business-critical data and reporting solution
• Ensure application availability, stability, performance and compliance
• Drive continuous improvement across applications, processes and data flows
• Support incident, problem and change management activities
• Monitor and improve data quality, reporting accuracy and operational efficiency
• Coordinate vendors and stakeholders across multiple business and technology functions
• Identify and implement automation opportunities for recurring processes and reporting
• Maintain application documentation, operational procedures and governance standards
• Support risk, security, audit and compliance requirements
• Contribute to future-state solution design and application evolution
• Lead or contribute to cross-functional projects and enhancement initiatives

Expected Competences and Knowledge

• Experience in application lifecycle management and application support
• Strong understanding of incident, problem and change management
• Experience with Snowflake and Power BI
• Understanding of data quality, reporting processes and data governance
• Strong analytical and technical troubleshooting skills
• Experience working with business stakeholders and external vendors
• Background as a Business Systems Analyst, IT Analyst, Application Analyst, Application Manager, Systems Analyst or similar role
• Knowledge of risk, security and compliance principles
• Excellent English communication skills, with the ability to work across different organizational levels
• Experience in project management or driving cross-functional initiatives

Nice to Have

• Knowledge of DORA regulatory requirements
• Experience within third-party risk management
• Procurement or supplier data management experience
• Experience automating recurring reporting processes
• Requirements gathering and process improvement experience

Technologies

• Snowflake
• Power BI
• DORA
• ITSM Processes