Senior Application Specialist (SAP SuccessFactors)

About the department

The HRIT team is part of Global HR Support. It ensures that global HR systems, with SuccessFactors at the core, operate efficiently, securely, and in compliance with applicable standards. The team collaborates with HQ and global HR stakeholders on system development, governance, and continuous improvement.

About the job

As a Senior Application Specialist, you will lead complex HRIT initiatives and serve as a technical expert for the SuccessFactors platform, with focus on Employee Central and Qualtrics and/or Time. You will mentor junior team members, drive advanced configuration, support integrations, and contribute to strategic HR technology development and digitalization.

Responsibilities

• Act as a global Subject Matter Expert for SAP SuccessFactors Employee Central.
• Serve as the global technical lead, driving platform optimization, strategic development, and continuous process improvement.
• Lead complex implementations, advanced configuration, customization, and high-level troubleshooting.
• Ensure global scalability, standardization, and alignment of system solutions with evolving business needs.
• Maintain and enhance system documentation in line with IT, HR, audit, and validation standards.
• Ensure compliance with GDPR, ISO, and other applicable regulations and governance frameworks.
• Provide advanced third-line support and act as the escalation point for critical issues.
• Lead UAT cycles, manage system upgrades and releases, and oversee optimization initiatives.
• Develop training materials, mentor junior and regular specialists, and strengthen the global support model.
• Lead major HRIT projects and contribute to cross-functional digital transformation initiatives.
• Design, support, and optimize integrations between SuccessFactors and other HR and business systems.

Requirements

• Bachelor’s or Master’s degree in IT, HRIS, Business Administration, or a related field.
• At least 5 years of experience as a Subject Matter Expert working with SAP SuccessFactors, ideally with strong Employee Central expertise.
• Proven experience in advanced system configuration and end-to-end project delivery.
• Strong experience with HR system integrations and interfaces.
• Ability to act as a trusted advisor and partner in discussions with business stakeholders.
• Fluent English.

Competences

• Analytical, structured, and result-oriented approach.
• Excellent communication and stakeholder-management skills.
• Strong mentoring and leadership mindset.
• Proactive and pragmatic problem-solving approach.
• Familiarity with agile methodologies and ITIL.

We offer

• Employment contract with a 3-month probationary period.
• Remote or hybrid work.
• Flexible working hours, Monday to Friday.
• International work environment.
• Opportunity to use and develop foreign languages in daily work.
• Internal training through CPBC Academy.
• Company events.
• Sports card.
• Private medical care.
• Restaurant card.
• Holiday bonus and occasional cards.

Additional onsite benefits

• Modern workplace.
• No dress code.
• Coffee and fresh fruit.
• Transportation co-funding.

Recruitment details

• Apply online with a CV in English.
• Applications are reviewed continuously; selected candidates will be invited to the recruitment process.
• The recruitment process will close once the best match is identified.