Senior Microsoft Dynamics 365 Functional Consultant

Your role

As a Senior Microsoft Dynamics 365 Functional Consultant, you are the bridge between business ambition and technical delivery. You shape solutions that fit clients' long-term goals by translating complex needs into intelligent, scalable Dynamics 365 and Power Platform experiences. Your influence spans stakeholder workshops to backlog ownership, directly impacting how global organizations transform their customer-facing operations.

Your project

You will work in empowered Agile squads, owning the end-to-end lifecycle of business applications—from architecture to deployment—in a culture built on feedback and continuous learning.

Your tasks

• Lead requirements gathering through workshops, interviews, and SME/Product Owner sessions to define business and functional needs.
• Translate customer goals into future-proof solution designs in collaboration with Architects and Engineers.
• Co-create and present AI-augmented platform concepts that inspire business stakeholders and unlock new capabilities.
• Guide Product Owners in backlog structuring, writing Epics, Features, and User Stories (BDD where applicable).
• Advise on the right balance between configuration, customization, and AI-driven automation.
• Act as a trusted advisor, ensuring solutions align with the client's long-term organizational strategy.

Your profile

• Hands-on knowledge of Dynamics 365 (Contact Center/Sales/Service) and Power Platform, including out-of-the-box capabilities, limitations, and licensing.
• Familiarity with Copilot Studio and AI Builder as tools to enhance business processes and customer experiences.
• Skilled in translating business requirements into process designs and data models following Microsoft best practices.
• Experience in Agile delivery, including sprint planning, backlog management, and writing well-structured User Stories.
• Ability to engage and influence stakeholders at all levels, from operational teams to C-suite.
• Strong client-facing skills, including building lasting relationships, facilitating workshops, and navigating complex organizational dynamics.
• Analytical and adaptable approach, with an eye for identifying business transformation opportunities beyond the immediate scope.
• Microsoft certifications related to Dynamics 365 (e.g., MB-210, MB-230).

What You'll Love About Working Here

• Private medical care with Medicover; additional packages, such as dental, senior care, and oncology, are available on preferential terms.
• Life insurance and more than 40 options on the NAIS benefit platform, including Netflix, Spotify, and a sports card.
• Access to more than 70 training tracks and certification opportunities, including GenAI, Architects, and Google, on the NEXT platform.
• Free access to the Education First language platform, TED Talks, and Udemy Business materials and training.
• Hybrid working model after onboarding, with a home-office package including a laptop, monitor, and chair.
• Access to more than 20 professional communities covering interests such as Salesforce, Java, Cloud, IoT, Agile, and AI.